Senior Sterling Integrator Consultant
at Infosys
in
Peoria,
Illinois
Posted in Other about 2 hours ago.
Type: full-time
Job Description:
- At least 3 year experience of Sterling File Gateway, Secure Proxy, products is the core requirement for this role.
- At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
- Experience setting up the following in a B2B environment, Partner Profiles AS2, sFTP, FTPs, FTP, HTTP, HTTPs, SOAP, PGP.
- Trouble shooting and resolving of EDI Functional and Technical issues, excellent skills in developing new maps and BP's.
- Ability to work in team in diverse/ multiple stakeholder environment
- Good Analytical skills & communication skills
- Experience and desire to work in a Global delivery environment
- Experience in B2B production support, working on tools/accelerators which helps to reduce incidents etc.,
- Connecting with suppliers, external customers, and internal business units
- Initial contact for any issues from our Customers/Suppliers technical groups
- Troubleshoot and resolve transaction processing issues
- Escalation point to resolve issues from suppliers, external customers and internal customers.
- Establishing and maintaining liaison relationship with business partners and IT organization in order to provide effective technical solutions.
- Investigates problems and develops recommendations for resolution.
- Identifies need for technical assistance to help in problem resolution.
- Keeps customers informed of problems, issues, and resolutions.