About Us: Join a dynamic and collaborative team in a fast-paced environment where you'll have the opportunity to continuously grow and gain valuable insights into the Commercial Real Estate industry. Our company offers an engaging work atmosphere and a platform for professional development.
Role Overview: We are seeking a skilled Collections Specialist to manage tenant accounts and handle collections processes. The ideal candidate will have a minimum of two years of experience in communicating with tenants about overdue payments and resolving billing issues through meticulous research and diligence.
Key Responsibilities:
Conduct collections calls for all past-due balances.
Collaborate with the legal team to prepare notices, promissory notes, and other legal documents related to overdue rent.
Oversee and monitor tenant accounts, ranging from national tenants to small entrepreneurial businesses.
Handle inbound and outbound calls to discuss outstanding balances, insufficient funds, or returned checks.
Review and reconcile tenant ledgers and accounts, including rent and triple net charges.
Resolve disputes by coordinating with tenants, property management, and the accounting team.
Prepare and present weekly and monthly updates and status reports on outstanding delinquencies.
Perform other duties as assigned.
Qualifications:
At least 2 years of experience in Accounts Receivable or Collections.
Proficiency in Microsoft Office Suite, particularly Excel.
Strong verbal and written communication skills.
Excellent problem-solving and analytical abilities.
Ability to prioritize and multitask in a high-volume, fast-paced environment.
Experience with Yardi and Skip Tracing - LexisNexis is a plus.
If you're a proactive individual who thrives in a challenging environment and is eager to contribute to a leading team in Commercial Real Estate, we'd love to hear from you!