At Macy's, Inc., we are on a mission to create a brighter future by empowering bold, innovative representation for all. This is our Mission Every One. We believe that respecting and investing in the uniqueness of every individual fosters growth, pride, and satisfaction. When we bring our whole selves to work, we unlock a wealth of ideas and energy that benefits everyone. Our success is built on the collective strength of our colleagues, working together as one team.
Job Overview
The Senior Technical Project Manager is a skilled, Agile-savvy professional with deep technical expertise. This role involves leading complex, cross-functional projects focused on Data Availability, Data as Code, Service Virtualization, and Environment Monitoring. The candidate will also be well-versed in SRE principles and have experience managing DevOps pipelines. With hands-on knowledge of APM tools like Dynatrace, Splunk, Stack Driver, and enterprise data management strategies, you will ensure successful execution and delivery of key initiatives.
What You Will Do
Own and manage the planning, execution, and delivery of high-impact technical projects focused on Data Availability and Environment Monitoring.
Create, maintain, and adjust detailed roadmaps and project plans, communicating status, risks, and issues to stakeholders, the PMO, and leadership.
Drive SRE principles and practices throughout the project lifecycle, ensuring scalability, reliability, and performance of systems.
Lead initiatives around Data as Code and Golden Data Baselines, ensuring data integrity and availability across the enterprise.
Utilize Service Virtualization to simulate services and APIs, enabling faster and more efficient development cycles.
Oversee environment stability initiatives, driving proactive monitoring and alerting strategies using APM tools (e.g., Dynatrace, Splunk, Stack Driver).
Facilitate Agile processes, including sprint planning, daily stand-ups, retrospectives, and backlog refinement, ensuring alignment across development, QA, operations, and business stakeholders.
Manage the integration of DevOps pipelines for continuous integration, deployment, and testing across project teams.
Remove blockers efficiently and escalate risks with urgency while driving resolution and ensuring team alignment.
Mentor and onboard junior project managers, fostering a collaborative, high-performing team environment.
Conduct post-implementation reviews to capture lessons learned, continuously improving Agile and DevOps practices.
Skills You Will Need
Agile Expertise: Strong proficiency in Agile frameworks (Scrum, Kanban, XP) and the ability to drive Agile principles within teams.
Project Management: Proven ability to manage complex technical projects, overseeing all related activities from initiation to final delivery.
Technical Proficiency: Deep understanding of Data Availability, Data as Code, Service Virtualization, and Environment Monitoring, with experience in SRE principles.
APM Tools: Experience with APM tools such as Dynatrace, Splunk, Stack Driver, ensuring proactive monitoring, alerting, and performance tuning.
DevOps Pipelines: Extensive knowledge of CI/CD pipelines and integration into development cycles to improve efficiency and automation.
SRE Principles: In-depth understanding and application of Site Reliability Engineering (SRE) best practices, ensuring system reliability, performance, and scalability.
Facilitation & Leadership: Strong facilitation and leadership skills, capable of aligning cross-functional teams toward a common goal.
Communication: Excellent communication and stakeholder management skills, with the ability to present technical and project status updates clearly and concisely.
Creative & Strategic Thinking: Ability to think creatively and strategically to overcome challenges and drive innovation in technical processes.
Who You Are
Passionate about fostering a culture of diversity, inclusion, and respect at Macy's.
Bachelor's degree or equivalent work experience required.
6+ years of experience managing technical software development projects, with at least 4 years of Agile project management experience in large-scale enterprise environments.
Previous experience in e-commerce, retail, or a similar fast-paced industry is preferred.
Comfortable working in a flexible, dynamic environment that may require adapting to varying schedules and needs.
What We Can Offer You
A collaborative, innovative work environment that values diversity and inclusion.
Competitive compensation and benefits, including performance-based incentives.
Merchandise discounts and health & wellness benefits.
Retirement savings plans with 401k matching.
Continuous learning opportunities, including leadership development programs and tuition reimbursement.
Empowerment to perform impactful work that drives tangible results.
Senior Project Management - QE and Lower Environments