Director of Food & Beverage - The Quoin Hotel & Restaurant
The Quoin Hotel, in downtown Wilmington, is home to three unique dining experiences. Explore flavors inspired Italian cuisine at The Quoin Restaurant & Bar. Take in the view with craft cocktails at The Quoin Rooftop. Finally, indulge in specialty drinks in a historic locale at Simmer Down. We are currently searching for a passionate, hospitality-focused F&B Director to help lead our team across all F&B outlets with the hotel. The strongest candidate will display innate leadership qualities and an ability to motivate and retain a talented service team. As a team member they will display a strong work ethic and the ability to nurture relationships with both our guests and team members. The F&B Director will work closely with Director of Operations to ensure service standards remain expectational. The F&B Director should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The F&B Director must have excellent communication and motivational skills, and a collaborative, hands-on management style with the ability to think quickly when under pressure.
Responsibilities:
Manage the daily operations of the restaurant, including front of house and back of house areas
Provide exceptional customer service and ensure guests are satisfied with their experience
Handle any issues and concerns that may arise from unsatisfied guests, and do so diligently and effectively
Conduct administrative duties, such as payroll, inventory management, and financial reporting
Ensure all food health and safety protocols are in place and are being followed by every team member
Play an active role in the restaurant's marketing campaign efforts and promote the brand within the local community
Provide education and training to new hires and current employees
Conduct human resources tasks, such as recruiting and hiring, to fill restaurant staff positions
Work with Method Co Directors to maintain Method Co brand standards
Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability
Manage and coordinate the Restaurant Management team to support their restaurant performance & execution performance
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Assist & participate in hotel operations, when needed
Establish a rapport with groups to ensure guest satisfaction and repeat business
Benefits & Perks:
Health Insurance
Dental Insurance
Vision Insurance
Dining Discounts
Commuter Benefits
401k with company match
Working Conditions/Environment
The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight to 10 (8 to 10) hours per day.
Agility in executing fast-paced movements to navigate different areas of the property efficiently.
The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
Equal Opportunity Statement:
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.