For more than 20 years, STAR7 has served its customers as a leader in the product information sector. Support for product and process engineering, creating and managing technical content, as well as marketing, translation, printing and virtual experience: STAR7's range of services means it can assist its customers throughout the product life-cycle - from design to aftersales.
The hallmark of STAR7 has always been an approach capable of combining specific know-how, technology and a holistic vision to offer the best possible solutions to the needs of customers and the global market. This approach has seen STAR7 strike major partnerships with leading international companies, establishing it as a reliable and credible global partner. STAR7 is part of the STAR Group network.
Join our team, we are looking for a:
Project Management Officer
The PMO is the technical manager of the order and manages the delivery of the orders assigned to him with the predefined quality objectives, within the times and with the agreed costs. Constantly monitors the progress of the activities at an operational and economic level and draws up reports on the activities followed.
Main activities:
Organize team delivery structure
Address with Service Line and delivery team technical aspects on tools, processes, and production
Ensure quality, KPI's SLA in line with clients' SOW
job progress reports
Preparation of end-of-order evaluation reports
Identification of job management opportunities and critical issues
Monitoring of the saturation of the resources assigned to the order
Evaluation of job order KPIs
Support the SL in evaluating the performance and skills of the resources assigned to the order
Coordination of the Technical Coordinators
Resolution of technical problems
Main requirements:
Bachelor's degree in a relevant field (Economics, Engineering, etc.)
10 years + within a managerial role managing an operations team (15 employees +)
5 years + within a client-facing role
Proficient in developing and maintaining budgets with 5 + years of experience
Skilled at overseeing the build and maintenance of internal schedules for all deliverables
Lead and implement continuous improvement initiatives internally and with clients
Experience with traditional authoring/editing desktop publishing applications and CMS/XML (InDesign, FrameMaker, Tridion, Arbor text etc.) is preferred
Experience in the Technical information content creation and associated activities (translation, printing, web-media publishing) sector is strongly recommended
Aftersales experience as well as workshop and customer care are a plus
Knowledge of engineering processes and engineering platform dynamics to support vehicle launches is a plus
Proficient in MS Office (Word, Excel, PowerPoint, etc.) Suite
Automotive background or knowledge is a plus
Self-motivated and the ability to work independently or in a team
Exceptional verbal, written, and visual communication skills
Ability to work in a fast-paced environment and reprioritize tasks as needed
Advanced time management and organizational skills
Experience working across international teams with offshore activities
What you'll find in STAR7:
You'll become part of an organisation experiencing great growth, in a work environment characterised by development
You'll work in a highly qualified, complex and stimulating area.
You will be supported by an expert tutor with ongoing shadowing and be able to take advantage of the experience of the entire team