Identify learning and knowledge management needs, devise an organizational learning strategy, learning paths and curriculum, oversee its implementation, evaluate effectiveness through competency testing, and establish a feedback loop to ensure continuous improvement. Planning and executing on the organization's overall Technical Learning and Knowledge Management strategy for leaders as well as employees
Introduce new Technical Learning and Knowledge Management programs on an ongoing basis to support changing strategic objective
Anticipate (and eliminate) future skills gaps through incisive new Technical Learning and Knowledge Management programming
Building relationships with third-party resources, vendors and partners to roll out innovative and experiential learning models
Offer hands-on coaching and guidance to leaders as a recognized Technical Learning and Knowledge Management subject matter expert (SME)
Collaborate with HR leaders to implement effective deployment and redeployment strategies
Plan curriculum design and support documentation, including drafting and approval of SOPs.
Training and development of learning network, including mentoring/coaching to motivate and mentor peers/ staff, to foster a culture of continuous improvement and operational excellence.
Ensure efficient operations, and compliance with cGMPs and safety regulations.
Continuously seek and support new approaches, practices and processes to improve the efficiency and efficacy of training.
Establish key performance indicators to measure training effectiveness.
Create processes that enable timely and actionable performance feedback of trainees.
Develop a comprehensive understanding of current production, QC and QA processes, as this role is viewed as a subject matter expert within specific area.
Ensure the department understands and complies with quality standards and requirements as documented.
Organize and update company information, such as training videos, internal data, processes, and policies
Develop initiatives to encourage employees to share their best practices and experiences
Create guidelines for capturing information, ensure that the right information goes to the right people, and facilitating knowledge-sharing activities like webinars, working groups, and communities of practice
Responsible for controlling how corporate knowledge is distributed, employed, and stored. This may include implementing strategies to improve the accessibility of knowledge resources and content
Build and improve processes to capture and spread knowledge, such as setting up meetings where employees can share insights or outlining best practices
Develop policies and processes for creating new resources, such as data visualizations and interactive dashboards
Must adhere to core values, policies, procedures and business ethics.
Complies with Safety SOPs, SDS sheets and laboratory procedures per company policy and OSHA regulations.
Performs miscellaneous responsibilities as assigned.
Required Education, Skills and Knowledge
Bachelors degree in Science / Engineering related field such as Pharmaceutical Technology, Chemistry, Process Engineering or equivalent.
12+ years of manufacturing and training experience, ideally in a Biopharmaceutical environment and/or Cell and Gene Therapy.
Proven success leading a Learning and Knowledge Management function
Working knowledge of Learning and Knowledge Management best practices, tools, methodologies and more
Experience leveraging digital tools to drive measurable benefits
Knowledge of key performance indicators (KPIs) relevant to the Learning and Knowledge Management function
Virtual learning expertise
Lean Practitioner and certified Green Belt, ideally Black Belt Certification
Strong Project Management skills combined with a structured and solution-oriented work approach
Excellent communication skills and interaction with all kinds of internal and external interfaces
Preferred Education, Skills and Knowledge:Masters degree in Science / Engineering related field such as Pharmaceutical Technology, Chemistry, Process Engineering or equivalent. Degree(s) in Industrial Engineering.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.
For the Visual Inspection Program, must be able to pass a Vision Exam that includes the following:Must not be color blind
Must have 20/20 near vision in both eyes (can be corrected)
Physical Demands and Activities Required:Must be able to wear appropriate clean room attire and all Personal Protective Equipment (PPE), i.e. scrubs, gowning coverall, masks, gloves, etc.
Must meet requirements for and be able to wear a half-face respirator.
Able to stand and/or walk 90% (and sit 10%) within your scheduled workday, which may include climbing ladders or steps.
Able to crouch, bend, twist, reach, and perform activities with repetitive motions.
Must be able to lift and carry objects weighing 45 pounds.
Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadline
Work Environment:This position will work in both an office and a manufacturing lab setting.
When in the lab, must be able to work in Lab setting with various chemical/biochemical exposures, including latex and bleach.
Able to work in cleanroom with biohazards, human blood components, and chemicals.
Potential exposure to noise and equipment hazards and strong odors.