Patient Insights - Primary Care Technical Business Analyst at Pfizer in Tampa, Florida

Job Description:

Why Patients Need You

 

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.

 

Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation and our business to support Pfizer in this mission.

 

The Biopharma, Patient & CDI (C4) team builds and maintains the platforms and capabilities that enable Pfizer Business Units to connect digitally with our external customers and effectively engage and collaborate across teams internally. This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services, and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites. We build advanced cloud-based technology solutions at a global scale that positively impact Pfizer business performance.

 

Patient and Marketplace Corp. Affairs: Within C4, the Patient and Marketplace Corp. Affairs team is accountable for delivering patient-facing digital companions and external marketplace solutions to increase customer value and simplify specialty pharma services to ensure patients can acquire Pfizer breakthroughs.

 

What You Will Achieve

 

The primary purpose of the Technical Business Analyst is to provide Digital leadership and oversight to continuously deliver digital experiences to Patient Insights' stackholders. The customer types could include Brand teams, Brand acceleration team, strategy and consulting team, SAS CoE and digital stakeholders.

 

The project manager is expected to co-lead complex cross-functional projects for Primary Care business unit.

 

The individual filling this role is expected to manage the expectations of the business stakeholders to ensure projects are completed on schedule, within budget and meets technical and business requirements.

 

How You Will Achieve It

 

Subject Matter Expertise - General

 

• Co-Leads teams to ensure that all projects are delivered within scope, budget and schedule in accordance with Pfizer Digital Lifecycle processes. Liaise with stakeholders to manage and control changes to project parameters
• Works independently and collaboratively to review projects against business case when completed to ensure projected benefits are being realized
• Gather and manage requirements by conducting interviews, workshops and surveys to elicit requirements, document and manage requirements
• Skilled in Patient Support Services, particularly in managing the Specialty Patient Journey, to collaborate with business stakeholders and digital teams
• Good understanding of data compliance processes and controls around Patient Health Information (PII) and Patient Identifiable Information (PII)
• Develop and help to interpret complex business requirements into prototyping and low and high-fidelity wireframes
• Create the Technical Business Analyst to document business processes clearly and effectively

 

Strategic Leadership & Delivery

 

• Apply advanced knowledge on project deliverables to provide leadership and guidance on project planning, execution and implementation activities. Identify opportunities to implement industry best practices for effective project delivery
• Establish a robust decision-making model for selecting objective, optimal and prompt decisions for any issues raised

 

Cross- Team Collaboration

 

• Establish stakeholder communication strategy using a variety of communication tools to ensure timely and effective communication on progress, risks/ mitigation and accomplishments
• Anticipate potential objections and manage conflicts and escalations by encouraging an open dialogue across teams

 

QUALIFICATIONS

 

Must-Have

 

• Bachelor of Science degree in Information Management, Computer Science, Engineering or Technology Management preferred
• 5+ years of Project Management experience, preferably in pharmaceutical industry
• High proficiency and proven successful delivery of experiences using Agile development, especially scaled agile and lean techniques and methodologies (Disciplined Agile, SAFe, etc.)
• 3+ years of collaborating with and managing cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution
• Strong analytical skills with demonstrated experience understanding business requirements, technical concepts and business processes
• Proficiency in requirements management tools like JIRA, Confluence etc.
• Experienced in Business Intelligence tools, proficiency in writing SQL queries using cloud database like Snowflake
• Strong facilitation, influencing and negotiation skills
• Strong working knowledge on MS Tools - Project, Word, PowerPoint, Excel

 

Nice-to-Have

 

• Master of Science degree in Information Management, Computer Science, Engineering or Technology Management
• Experienced UX and UI tools like Figma and MIRO
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts
• Project Management Professions (PMP) Certification
• Agile Certification

 

PHYSICAL/MENTAL REQUIREMENTS

 

None, primarily office/computer-based work

 

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

 

• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours

 

OTHER JOB DETAILS

 

• Last day to apply: October 29, 2024
• Must be able to work in assigned Pfizer office at Tampa, FL 2-3 days per week, or as needed by the business
• This is NOT a remote role

 

The annual base salary for this position ranges from $84,200.00 to $140,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.

 

Relocation assistance may be available based on business needs and/or eligibility.

 

Sunshine Act

 

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

 

EEO & Employment Eligibility

 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

 

Information & Business Tech

 

#LI-PFE Apply Now