Acunor is looking for a Product Manager with strong expertise in Banking Domain. This is a Fulltime, onsite opportunity and interested candidates are encouraged to apply with the resumes to shan@acunor.com
Position: Product Manager
Location: NY City /NJ with daily commute to NY City / Wilmington DE
Duration: Fulltime
Role Summary:
In this role, you will be involved in end-to-end product management and seamless execution on client projects by collaborating with cross-functional teams. You will get an opportunity to derive insights from large complex datasets and impact business decisions through data-based findings and product implementations.
Responsibilities • Engage with senior management and business leaders to identify opportunities for improvement in the client's portfolio • Establish Key Performance Indicators to measure the effectiveness of business decisions • Independently address complex problems and suggest product process flows that will enhance customer experience on credit card • Comfortable working with and defining product/process flows, customer journey map, creating and testing user stories, large datasets, including managing large number of data sources, analyzing data quality, and pro-actively working with client's data/ IT teams to resolve issues • Build robust strategies that positively impact the revenue and reduce losses for client's business • Collaborate with team members to collect and analyze data/process flows • Lead product/process flow enhancements leveraging Agile/product development concepts • Leverage graphs, infographics, dashboards to visualize product enhancements • Distill highly technical information into concise business presentations • Create presentations and reports based on recommendations and findings
Basic Qualifications • Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Engineering or Analytics related field • 5+ years of experience in banking operations and credit card, preferably in fraud, disputes, collections operations domain • 5+ years of product management experience in banking domain eg: implementation of new features or feature enhancement to banking wallet/app • Hands-on experience with SAS/Hadoop Hive, SQL, Tableau and Microsoft Office • Excellent communication, presentation and story building skills • Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problems
Good to have Qualifications • SAS, Hadoop Hive, Python, R, Unix, Teradata and other statistical software knowledge • JIRA, Confluence, product and process flow documentation knowledge • Led teams and driven product changes for banking mobile application, payment networks • Ability to adapt to emerging analytic tools and solutions into standard operating procedures • Knowledge of basic machine learning algorithms like decision trees, regression models and clustering