We’re the Industry Leader Because of Leaders Like You.
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!
We are seeking a talented Inside Sales Manager to lead and support our remote inside sales team, focusing on our Midwest division of NCS representatives. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.
You’ll join a team backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation as the best in pests.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote NCS team with dedicated focus on inbound sales, web sales, lost lead sales, and customer service.
Our InsideSales Manager is key to supporting our agents, field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
Responsibilities
You will…
Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries
Conduct regular team meetings to improve skills, share best practices and deliver key communications
Drive a remote team of direct reports focused on:
New customer welcome calls
Lost lead campaigns
Unrenewed service lists
Seasonal Outbound sales campaigns focused on mosquito sales
Win-back call campaigns
Backlog cancel recovery calls
Conduct side by side coaching and call monitoring to ensure compliance with company selling techniques and strategies
Work directly with other supervisors to ensure reliability and teamwork for the department
Exercise consistent independent judgment and discretion in matters of significance
Achieve call center human resource objectives by interviewing, hiring, training, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions
Support the continued growth of the Sales department through continuous process improvement initiatives
Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan
Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goal
Are you ready to join the Best in Pests?
Qualifications
We Offer…
A Competitive Compensation package with bonus potential
First year earnings between $80,000 to $100,000 plus
Comprehensive benefits package including medical, dental, vision & life Insurance
401(k) plan with company match, employee stock purchase plan