Director of Technical Program Management at Flextronics International USA, Inc in Austin, Texas

Job Description:

Job Posting Start Date 10-23-2024 Job Posting End Date 12-23-2024

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Technical Program Management  located in Austin, TX.  

Reporting to the Senior Director, Operations Engineering, the Director, Technical Program Management  is responsible for leading teams across all Health Solutions Operations to execute multiple high mix custom Automation and Process Engineering focused programs with customers. Will ensure execution of these programs across all Flex functional areas meet the customer requirements. In addition, the Director, Technical Program Management will be the primary technical customer interface to address issues across Automation, Engineering, operations, design, and supply chain, and will ensure excellent customer service across all programs.

What a typical day looks like:

• Successfully guides and influences senior level management, executives and key clients in their decision input needs.


• Provides the necessary/accurate leadership, management and support to site Managers to ensure projects are executed as planned.


• Establishes and maintains strong relationships with customers and Flex Health Solutions Sites in support of program and account governance.


• Directs teams and hands on involvement with Program, Project Managers and Engineers who are leading production Automation development programs and other launch or sustaining projects for customers following the Flex Health Solutions process and quality management system.


• Responsible for and reports on program and project portfolio tracking KPI’s (schedule, budget, scope, NRE, CapEx, Equipment, material cost, maturity, risks) across key Medical system requirements including FAT, SAT IQ, OQ (TMV), and PQ.


• Leads governance of wider Medical project portfolio including resolution of inter-department dependencies with engineering functional and site leaders.


• Establishes robust Automation and Mfg development processes including stage-gate reviews for transfer of product, process and Automation design.


• Develops and sustains project management leadership, responsible for managing plan integration involving cross-functional teams, primarily mechanical, electrical, and software.


• Ensures effective project management interface for customers and suppliers of critical parts, Automation Solutions, and Solution Integrators.


• Ensures that project management and Engineering team members develop and deliver high quality documentation including SOWs and URS for custom Automation projects including active personal development of these documents and requirements.


• Monitors and resolves project risks and issues, through application of project management expertise and allocation of resources.


• Ensures solid project and product risk management methods are applied including System RA, DFMEA, pFMEA, traceability, and implementation.


• Fosters growth of team and develops talent domain expertise.


• Supports (global) Medical Operations Organization to establish and continuously improve PM, NPI, Launch and Sustain processes.


• Supports all Medical Operations site leads and business development managers to evaluate the proper fit of new opportunities into the organization including NBO proposals and quote activity.


• Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs from RFQ through development, NPI, and ramp to stable production.


• Ensure effective two-way communications between Customer and Flex design & manufacturing sites.


• Provide the necessary leadership and support to site Program/Project Managers and Engineers (design, NPI, operations, etc.) to ensure programs are executed to plans and customer issues are handled properly.


• Coordinate, track, and report across all Health Solutions sites, Strategic and Standard Automation Penetration initiatives.


• Track, review, and approve CapEx proposals and submissions across Health Solution Sites.


• Travel up to 75%, especially during critical launch phases - Primarily US and Mexico. Possible Europe and Asia less frequently.

The experience we’re looking to add to our team:

• Bachelor’s in Engineering or related field, Master’s preferred.


• 10+ Years of experience in leading program management and cross functional teams, in a high volume, high speed, automated, medical manufacturing environment, on a global scale.


• Track record of implementing global roadmaps and solutions from engineering and technical data analysis.  


• Experience with Medical Regulatory Standards (ISO 13485) and validation (IQ,OQ,PQ).


• Experience with development of solutions and working with automation integrators / equipment vendors on Statements of Work (SOWs) and User Requirement Statements (URS) and related documentation and quoting.


• Ability and experience acting as a Liaison between technical/ engineering departments and translating requirements to and from internal and external business executive stakeholders and representatives.


• Background in Electronics Manufacturing – Printed Circuit Board Assemblies (PCBAs) and/or Surface Mount Technology (SMT) Preferred.


• Mechanical, Mechatronics and/or Controls Engineering background, preferred.


• Continuous Improvement Experience (Lean Six Sigma, Statistics, Gage R&R and/or similar tools/certificates) preferred.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision


• Life Insurance


• Matching 401K


• PTO


• Tuition Reimbursement


• Employee discounts at local retailers

KG56

AA01

Job Category

Design, Process & Technology Engineering

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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