Location: Hybrid - minimum 1x/week on-site within 50 miles of these locations (list below)
Hiring locations:
Indianapolis, IN
Harrisburg, PA
Syracuse, NY
Must haves:
8+ years of experience working within technical release management roles
Experience with software release management
Plusses:
Experience working with healthcare data or for CMS (Centers for Medicare and Medicaid Services)
Familiarity with Rational Unified Process and Rational Tool suite
Day to day:
Assigns and handles customer service requests for all internal workgroups and manages and monitors environment processes for those workgroups
Coordinates the upgrade of environments for large-scale efforts and serves as group contact for major projects and initiatives
Takes ownership of customer issues affecting EMS workgroup processes and manages and enforces processes to support ongoing process improvement
Leads environmental build efforts for large-scale enterprise project/release efforts
May perform code migrations and prepare, merge, and version code for production builds
Works with peers to develop SLA's and OLA's based on work assignments and monitors SLA's and OLA's to ensure customer satisfaction
Introduces other area to EMS services and rolls-out EMS process/procedure changes to the enterprise as needed
Analyzes scope of work requests, develops work plans, leads ad-hoc assignments and internal initiatives, and provides leadership and mentoring to all team members