Under the supervision of the Director of the Gateway to College Program, the Staff Assistant provides essential services to support the program's mission and assist students. The Gateway to College Program serves at-risk high school students ages 16-20 from Springfield Public Schools, offering them the opportunity to earn a high school diploma while simultaneously earning college credits at Springfield Technical Community College. The Staff Assistant is integral to the program's success and must be reliable, organized, and efficient. This role involves working in a busy office, processing applications, managing program data, and coordinating and disseminating information among staff, faculty, partners, and administrators. The candidate should possess strong communication skills and be comfortable interacting with individuals from diverse cultural backgrounds. Additionally, the Staff Assistant must demonstrate keen attention to detail, complete tasks independently, and adapt quickly to changes. The position also involves collaborating with others to build strong relationships with the STCC campus, the school district, and the community, ensuring student success. This role includes overseeing students in a supportive office environment and monitoring their activities as necessary.
Scope of Responsibilities:
Collaborative Program Support:
Serve as the receptionist and main point of contact for the program, answering calls from the public, including partners, potential students, and parents; schedule appointments with students, parents, and stakeholders.
Network, establish, and maintain relationships with public schools, partners, families, businesses, and community organizations; act as a liaison between STCC, public school partners, and the Gateway to College National Network.
Coordinate, conduct, and participate in recruitment and selection activities, including information sessions, community events, school visits, and student support and re-engagement strategies; perform related data entry.
Organize, track, collect, and input student/applicant information; process applications; coordinate college and student testing schedules; and track results.
Serve as a referral source for students seeking college and community support services; establish connections with community organizations and maintain updated information about resources available to students.
Perform clerical tasks such as creating documents and marketing materials, printing, copying, faxing, and managing files and records.
Manage inventory, including purchasing books, tracking course materials, and distributing and exchanging books as needed.
Perform other duties as assigned.
Data Collection, Entry, and Reporting:
Maintain detailed files and administrative records for required data.
Collect, input, and manage data in multiple databases (e.g., PowerSchool, Datatel, Microsoft Excel, Business Objects) and ensure timely reporting to partners.
Coordinate and disseminate information among staff, faculty, partners, and stakeholders.
Fiscal Support Management:
Monitor the program budget, manage purchases, and track office supplies and inventory.
REQUIREMENTS:
Associate's degree in a related field is required.
Three to five years of experience in an office setting.
Proficiency in keyboarding/word processing, database, spreadsheet software, and internet/email.
Ability to work independently and as part of a team, manage multiple projects and assignments, exercise sound judgment, and maintain confidentiality.
Strong customer and student focus, with the ability to communicate effectively with students and provide guidance and support.
Excellent math, oral, and written communication skills.
Highly organized, detail-oriented, and a self-starter.
Proficiency in recording meeting minutes and expertise in Microsoft Word, Excel, PowerPoint, and Access.
A commitment to working in a diverse urban community college environment and supporting at-risk youth in a busy office setting.
Bilingual/Multilingual (Spanish preferred).
EQUIVALENCY STATEMENT:
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
ADDITIONAL INFORMATION:
Salary: $22 per hour, Part Time position, 18.50 hours per week Benefits: No Union: Non-Benefitted Grant Funded: Yes Closing Date: Open Until Filled
All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.
INFORMATION AWARENESS SECURITY TRAINING:
Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.
APPLICATION INSTRUCTIONS:
All available positions are located at: www.stcc.edu/about-stcc/employment which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.
**Cover letter must demonstrate how your education and experience qualifies you for this position.
PRE-EMPLOYMENT DETAILS:
STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.
POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:
Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
EQUAL OPPORTUNITY STATEMENT:
STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.