Our client seeks a strategic and detail-oriented Program Manager who loves solving complex challenges and working with cross-functional stakeholders and external organizations to balance cost, quality, and cycle time constraints across content development. This role is the cross-functional catalyst that brings together internal teams, industry and university stakeholders, and 3rd party providers to design and build our clients most visible and valuable Certificates.
As a Program Manager, you will manage many of the early stage content development milestones, including the scoping, negotiating and contracting million dollar content development investments. Internally, you will partner closely with our partnerships team, learning consultants, content strategists and project managers to estimate production costs, conduct initial scoping for content development opportunities across the organization, and enhance our internal operating systems related to content development metrics and tracking. Externally, you will be responsible for assessing various vendor's production capacity, capabilities, costs, and negotiating terms of our agreements with each vendor and acting as a liaison for their long term strategic success. As unique and ambiguous problems arise (and problems always do arise), we expect you to creatively and relentlessly unite stakeholders to achieve our content development goals.
Responsibilities
Scope and cost estimate content development opportunities for our client and its Partners.
Draft and negotiate the terms of the content development contracts.
Manage the vetting and evaluation of third party candidates looking to join the content development network.
Lead discovery conversations with Partners to determine available resources and desired content development outcomes.
Manage the prioritization of content development targets across the company, gaining input and buy-in from various cross-functional stakeholders.
Conducting executive business reviews and existing vendor evaluations.
Collaborate with cross-functional stakeholders to enhance content development processes and systems.
Managing quality assurance contractors.
Basic Qualifications
5+ years experience managing complex cross functional projects in a fast paced environment
Prior experience managing vendor relationships, and drafting and negotiating contracts
Prior experience pricing and scoping online learning programs
Prior experience in content development and or learning design/development
Demonstrated experience providing excellent customer service to clients, vendors or partners
Preferred Qualifications
PMP or equivalent project management experience
Advanced degree or professional certifications in education or business
Experience with learning management systems and ed-tech instructional tools
Demonstrated success building new programs and services
Fearlessness in the face of uncertainty
The hourly pay rate range for this position is $50 - 55hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to Hdiener@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at Hdiener@synergishr.com
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.