Our client is a leading Fortune 500 technology company specializing in financial software solutions. With a rich history of innovation spanning several decades, they are at the forefront of implementing artificial intelligence solutions to transform financial technology. The company is known for its strong culture of employee development and commitment to continuous learning.
Job Description
We are seeking a Program Coordinator to join our AI Training and Development team. This role is critical in supporting the successful implementation of AI training programs across the organization. The Program Coordinator will work closely with the Staff Program Manager and key stakeholders to ensure smooth delivery of training initiatives, track progress, and maintain program documentation.
Working in a fast-paced, collaborative environment, you will be responsible for coordinating various aspects of our AI training programs, from scheduling and logistics to tracking progress and managing documentation. This role offers an excellent opportunity to be part of cutting-edge AI implementation while developing program management skills.
Duties and Responsibilities
Track and monitor all training modules, including status updates on programs (in progress/complete/implementation)
Collaborate with team members to track class metrics, feedback, and NPS scores
Develop and propose remediation plans for programs that fall behind schedule
Schedule team training classes with guidance from Staff Program Manager
Coordinate meetings between Staff Program Manager and key stakeholders
Create and maintain training plans/roadmaps with regular status updates
Work with accounting team to track purchase orders, accruals, and course finances
Create and manage technical learning documentation processes and drives
Provide administrative and logistical support for meetings and program activities
Ensure projects stay on schedule through effective coordination and tracking
Maintain comprehensive program documentation and progress tracking systems
Required Experience/Skills
Proven experience in program coordination or project management
Strong proficiency in Google Suite and Smartsheet
Excellent project management and time management skills
Strong organizational and documentation abilities
Excellent communication skills with ability to influence without authority
Detail-oriented with strong follow-through capabilities
Experience with tracking and reporting program metrics
Ability to work independently and manage multiple priorities
Nice-to-Haves
Experience in learning and development or training coordination
Background in technology or AI-related fields
Experience with financial software or technology companies
Previous experience in remote team coordination
Familiarity with NPS tracking and analysis
Education
Bachelor's degree in Business Administration, Project Management, or related field preferred
Project Management certifications a plus
Pay & Benefits Summary
Hourly rate of $38 per hour.
Comprehensive benefits package including:
Medical, dental, and vision insurance
401(k) plan
Remote work flexibility
Join us in shaping the future of AI training and development! Apply now to become a key member of our dynamic team.
Program Coordinator | Project Management | AI Training | Learning & Development | Remote Work | Technical Program Management | Training Coordination | Program Administration