Outbound Specialist at Hearthside Food Solutions LLC in McComb, Ohio

Job Description:

SUMMARY

Manages customer shipment orders against the finished good production schedule and available inventory. Uses the system MRP and shipment forecast tools to manage execution of filling orders.

• Work with finance on validation of invoicing inventory allocated to shipment orders once shipments are released from the facility, as needed
• Participates in the daily scheduling meeting to understand schedule changes to production and the impact to meeting customer shipment attainment.
• Coordinates with freight companies and dispatch to make outbound appointments base on location shipment capacity and shipping hours.
• Closely monitors dock availability, working with OB planner to ensure finished goods are delivered in accordance to shipment order date.
• Communicates any issues and escalates date conflict with necessary business partners.
• Runs inventory status reports to monitor finished good inventory availability.
• Manages and communicates poor carrier performance and provides scorecard to the business partners as needed.
• Monitors inventory to ensure we execute shipments based on the days of supply agreed to with our customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• One or more years related experience and/or training; or equivalent combination of education and experience;
• Bachelor's degree (B. A.) from four-year college or university is preferred, not required.
• Knowledge of distribution or manufacturing is beneficial.
• Proficient with Excel and the total MS Suite.
• Have a sense of urgency with work and the ability to prioritize work.
• Adaptability to change.
• Collaboration and team approach is a must have.
• Experience with SAP and working in customer portals is a plus.
• Customer service experience will be helpful in this position.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is occasionally exposed to extreme cold. The noise level in the work environment is usually moderate.

Founded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world's leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 35 facilities globally. Our nearly 10,000 employee-strong organization is leading the way and setting new standards for quality, safety, flexibility and efficiency while feeding families around the globe.

Hearthside's exceptional growth stems from its ability to address real-world problems for customers of all shapes and sizes, and by our resolute commitment to our belief that there are no great companies without great culture. Our culture of personal empowerment enables growth, learning, and continuous improvement every day!
We are steadfast in our ambition to be the indispensable and most trusted partner to our customers and need your help to do it! Join Hearthside and enjoy a competitive package, outstanding benefits and a diverse work environment.
Hearthside is an Equal Opportunity Employer.