Sr. Credit and Collections Representative at Thermo Fisher Scientific in Center Valley, Pennsylvania

Posted in Other 29 days ago.





Job Description:

Work Schedule

Standard (Mon-Fri)



Environmental Conditions

Office



Job Description



Sr Credit & Collections Representative




  • Job Profile

Sr Credit & Collections Representative


  • Job Description

At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significant opportunities to develop outstanding career experiences and perspectives. Ranked #95 on the 2021 Fortune 500 list and with revenues of more than $40 billion, you'll discover endless opportunities to grow a rewarding career as part of the world leader serving science.



Position Summary:



The Credit & Collections Representative takes a wide range of responsibilities to maintain collections operations within the Accounting Team. The position is responsible for managing an assigned portfolio of Accounts Receivable, prioritizing collection of invoices and identifying / resolving any issues blocking payment. In addition, interact professionally with internal and external customers.



Education



  • HS Diploma or equivalent required, Associates or Bachelors in business preferred.


Experience



  • 3+ Years B2B Accounts Receivable Experience, Collections and Dispute Resolution

  • Strong attention to detail

  • Requires critical thinking and problem solving skills

  • Effective verbal and written communication skills

  • Proven ability to set goals and meet deadlines

  • Proficient in Excel


Responsibilities include but are not limited to the following:



  • Following up with customers directly via e-mail, phone and via various customer web-based portals (Ariba, Coupa, etc.) to ensure timely payment of FCS invoices, following status through the customers' payment process.

  • Establishing good relationships with our customer so that any issues are quickly identified and resolved.

  • Compile and maintain accurate and complete accounts receivable records to include contacts, status of past due, and any disputes identified

  • Work cross-functionally with Sales, Project Managers, Client Services, and Accounting to resolve any outstanding discrepancies blocking timely collection

  • Prioritize activities for accounts in assigned portfolio to maximize success in achieving team goals for DSO, percent current, percent >90, and any additional cascaded metrics


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