Loan Processing Specialist, 4700 Montgomery NE, Bilingual Pref. at Rio Grande Credit Union in Albuquerque, New Mexico

Job Description:

Job Title: Loan Processing Specialist

Department: Specialty Loan Operations

Reports To: Loan Operations Supervisor

FLSA Status: Non-Exempt

Grade: 8

Summary

The Loan Processing Specialist is responsible for supporting the Commercial/Business, Mortgage and Construction Loan departments with various loan processing and servicing duties. Create an environment and culture to make members’ dreams come true.

Essential Duties and Responsibilities include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and training as dictated by their supervisor/manager.

Processing and Servicing Duties

• Maintain and/or assist with department funding reports
• Order title binders, order flood certificates, check secretary of state website for good standing, check UCC filings, check county website for property/owner information, send invoices to be paid as needed
• Enters and verifies member relationship information and financial information in Symitar and maintains updates as needed
• Back-up Servicing with payment processing and Bridge Cases

• Review mortgage loan documents for accuracy before and after funding
• Assist with preparing for audits, internal and external
• Assist with mortgage post funding audits-upload files and follow up on responses (TENA)
• Maintain loan files after funding and throughout annual review preparation
• Prepare Release of Liens, Modifications and Subordinations
• Complete draws for construction loans and lines of credit.
• Track and maintain commercial and construction insurance, backup escrow duties for mortgage servicing
• Contact members as needed to obtain financial information for Commercial Annual Reviews

Support Duties

• Subject Matter Expert on FICS Loan Operating System, and Servion TPO site to support training of staff and to assist with problem solving as issues may arise.
• Provide ongoing loan support to the Commercial/Business, Mortgage and Construction teams.
• Maintain Commercial files and Annual Reviews; including, updating financials statements; ensuring credit files and Symitar system are updated and properly documented; preparing files for annual portfolio reviews, maintaining insurance ticklers.
• Review title policies as received for accuracy; communicate with Title companies for edits as needed
• Monitor receipt of appraisals, environmental reports, physical inspection reports, preliminary title report, credit report and other third-party reports to ensure timely receipt
• Perform appraisal reviews

• Perform maintenance within the system for denials and withdrawals and mail letters.

• Act as back up for Mortgage loan document preparation and loan funding

• Assist with gathering funding conditions on Mortgage Loans, as needed

• Perform other support functions to assist with mortgage, construction and commercial/business operations.

Member Service

• Come to work every day with a member focused, passionate, and dedicated mindset
• Approach every member situation from a caring, helpful, and openminded position
• Proactively approach issues and offer creative solutions that will make doing business with RGCU easier
• Assists in any other areas as directed by the Senior Management and/or President/CEO.
• Accurately identify all members using RGCU approved types of identification for all transactions.
• Completely and accurately obtain and input all CIP information for new accounts.
• Properly update all necessary CIP information in the core processor for prime and joint members and customers on all accounts for all transactions.
• Complete and scan all required Bank Secrecy Act business documentation such as but not limited to: the business account questionnaire and the Beneficial Ownership form.
• Accurately perform OFAC during transactions such as but not limited to: opening new accounts; adding individuals to an account or shares; producing cashier’s checks or money orders; initiating wires, etc.
• Ensure that all accounts, loans, and transactions are reviewed for the appropriate red flags.
• Report all suspicious activity to the Risk Management department via the compliance group email.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Time Management - Prioritizes, schedules and properly delegates; adapts to changing circumstances, allocates time and utilizes credit union time effectively.

Critical Thinking - The process of actively and skillfully using a set of core skills - analysis, evaluation, inference, deductive reasoning, and inductive reasoning - to process and generate information and beliefs.

Teamwork Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.

Organizational Relationships - Executes directions and plans received from manager independent of likes and dislikes in a confident and positive manner. Accepts criticism and feedback from management with minimal defensiveness. Demonstrates skill in communicating with others orally. Provides information and assists others when needed. Shows appropriate assertiveness in expressing and advocating points of view. Writes reports and memos that are clear, professional, and useful.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Experience- 6 months to 2 years related experience.

Education- 2-year degree or completion of a specialized course of study OR 2 years of related experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Symitar and Microsoft products.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds.

Work Environment

The work environme­­nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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