Financial Aid Specialist, Catto Scholarship at Community College of Philadelphia in Philadelphia, Pennsylvania

Job Description:

Posting Details

Position Information

Position Title	Financial Aid Specialist, Catto Scholarship
Requisition Number	SCA00803
General Description	Reporting into the Manager, Scholarship Aid and Eligibility, the Financial Aid Specialist, Catto Scholarship is primarily responsible for the oversight of the financial aid administration and awarding of The Octavius Catto Scholarship, along with assisting the Scholarship Coordinator in the administering of all other Institutional endowment scholarship and grant funds as needed. In addition, the Financial Aid Specialist is responsible for supporting all verification processing procedures, including reviewing, verifying and awarding financial aid. The position will collaborate with front counter and back office financial aid staff to ensure students receive the highest level of customer service. Additional responsibilities include researching and resolving any other matters affecting student aid, serving as a backup to other Financial Aid Specialists during peak periods and periods of absences and representing the College at on-campus and off-campus events. #ID23
College Intro	Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond. Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Specific Responsibilities	Administer all financial aid aspects of the Octavius Catto Scholarship and support all internal Institutional Endowment Scholarships and/or Grant funds, along with any external federal, state, private scholarship or grant programs, including reconciliations and year end close. Work closely, participate, and coordinate with the Executive and Associate Director of the Catto Scholarship for cohort selection and eligibility. Monitor and reconcile scholarship awards and ensure compliance with scholarship provisions. Counsel prospective students, continuing students, parents and families regarding the financial aid application process and eligibility for Federal and State aid, and assist them with the on-line process of completing a FAFSA application. Establish and manage an effective communication process for the dissemination of information regarding scholarships and state programs; coordinate the acknowledgement and application process. Coordinate Banner setups for scholarships and state programs, resource and exemption processing. Ensure eligibility requirements are met and post awards accurately to the system; adjust other aid as required and return excess funds to funding source as required. Provide follow-up communications to all applicants and sponsoring agencies and institutions. Assist students in applying for Federal and private loans and scholarships, understanding and completing the institutional payment plan, and resolve rejected aid applications. Communicate with students and families via written, voice, and electronic media in order to relay information about student’s eligibility or to request further documentation to determine eligibility. Track documentation received by students utilizing the document management process; create files for new students and continuing students; appropriately file, at Main Campus, documents received at Regional Centers and merge documents for students that possess duplicate files. Update student’s aid in Banner, add student loans to student’s aid package; correspond with Coordinator, Student Loan Program to ensure student is receiving appropriate amount requested. Verify information on the Institutional Student Information Report (ISIR) and compare with the information on the student’s or parent’s Federal tax return. Collaborate with outside offices, research and resolve financial aid payment problems, including those identified by Bursar’s office and Office of Student Records and Registration. Resolve Bursar’s office holds and explain resolution to students. Work with advisors and counselors to make recommendations to students who were dropped for poor scholarship; correspond with Records and Registration to resolve enrollment status issues and to ensure that student has completed required testing. Conduct workshops and presentations for new and continuing students. Generate and reconcile reports. Represent the College at on-campus and off-campus events. Conduct online filing workshops, as required. Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records, as well as maintain the confidentiality of other documents on behalf of the work area and the College. Perform assigned duties in a manner consistent with the mission, goals and core values of the College. Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds. Deliver quality customer services to both internal and external constituents in a professional helpful and courteous manner. Other duties as assigned.
Minimum Qualifications	High School diploma/GED required. Any and all degrees must be from a recognized institutional accreditor. One (1) year of related experience in higher education required. Excellent communication (oral and written) and interpersonal skills in all media (phone, face to face, and email). Demonstrated understanding of financial aid regulations required. Experience working with people from culturally diverse and economic backgrounds. Ability to use independent judgment in making administrative/procedural decisions with minimal supervision. •Must be able to foster a positive and productive work environment, with ability to help lead and motivate staff, and model exceptional service to internal and external customers. Ability to work evenings and weekends, as needed, is required. Ability to demonstrate a positive attitude towards daily challenges and ability to process high volumes of work with accuracy required. Ability to manage multiple, simultaneous priorities and meet deadlines required. Demonstrated proficiency using MS Word and Excel required. Experience with an enterprise-wide system required. Access to reliable transportation and ability to travel within the local area is required. Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.
Preferred Qualifications	Bachelor’s degree is preferred. Work experience in financial aid preferred. Experience with Ellucian Banner preferred. Experience in, and appreciation for, a collective bargaining environment is preferred.
Work Location	Main Campus
Benefits Summary	Benefits:“Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most. Full-time faculty and staff benefits include:• College-paid medical, dental, drug, life and disability insurance• Tuition remission (for classes at the college)• Forgivable tuition loan (for classes at any accredited academic institution)• 403(b) retirement plan with 10% College contribution with employee contribution 5%• Flexible spending accounts• Paid vacation, holiday and personal time• Partial remote work schedule for remote work eligible positions Additional College benefits:• Winter break: 1 week around the third week in December and New Years• Spring Break: 1 week in March• Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August For More information about the College benefits and eligibility based on employee class, please visit: https://www.myccp.online/human-resources/benefits-eligibility
Salary Grade or Rank	1
Min Salary/Hourly Rate	$ 41,208
Max Salary/Hourly Rate	$ 67,993
Job Posting Open Date	10/24/2024
Job Posting Close Date
Type of Position	Administrator
Job Category
Employment Status	Full-Time
Special Instructions to Applicants	Interested candidates should complete an online application. Cover Letter of interest and resume required. Name and contact information of 3 references required. Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law. Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about Community College of Philadelphia?
   • CareerBuilder.com
   • Higheredjobs.com
   • LinkedIn
   • The Chronicle
   • Veterans Job Fair
   • Professional & Technology Diversity Career Fair
   • AL DIA - Diversity Career Fair
   • Community College of Philadelphia Website
   • Indeed.com
   • Other
2. * If your answer to the above question is Other, please note the source below. If this question does not apply to you, enter N/A.

   (Open Ended Question)

3. * What is the highest level of education you have completed?
   • No Response
   • High School/GED
   • Associates Degree
   • Bachelor's Degree
   • Master's Degree
   • Doctorate
   • Other
4. * Do you have one (1) year of related experience in higher education?
   • Yes
   • No
5. * Do you have financial aid experience?
   • Yes
   • No
6. * Do you have prior experience working with Banner or equivalent student information system?
   • Yes
   • No

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

1. References

PI253953144

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