Family Membership Coordinator at YMCA of the Northshore in Marblehead, Massachusetts

Job Description:

The Lynch/van Otterloo YMCA is dedicated to building strong communities through healthy living, social responsibility, and youth development. We are seeking a passionate and motivated Family Membership Coordinator to enhance our family programming and ensure a welcoming environment for all our members. In this role, you will lead and build a dynamic Family Engagement Team focused on enhancing our Kids Club, organizing family-centered events, and coordinating additional member benefits. Your primary goal will be to elevate the overall experience of family memberships, making the YMCA a premier destination for families in our community.

As the Family Membership Coordinator, you will create and lead the Family Engagement Team (FET), dedicated to enhancing the experience for youth members. You will collaborate across departments to provide holistic family programming. You will also oversee the scheduling and management of Kids Club staff, ensuring a high-quality experience for children and families while maintaining standards that add lasting value to family memberships. Additionally, you will plan and execute bi-monthly family-centered events with clear objectives, partnering with the Membership Sales Director to create leads and follow-up opportunities, and collaborating with other departments to host events, including special activities during school vacation weeks.

We are looking for candidates with strong leadership and team-building skills, excellent organizational and event-planning abilities, and previous experience in a similar role, preferably in a YMCA or community service environment. A passion for family engagement and community development, along with the ability to collaborate effectively across departments, is essential.

In addition to a quality work environment, our YMCA offers competitive salaries, benefits, and professional development opportunities including;

• Paid training and development


• Advancement and growth opportunities within our seven YMCA locations.


• Free YMCA membership and employee discounts on programs.


• Health and dental insurance for full-time employees.


• Employer-funded life insurance.


• 2 weeks paid vacation, generous paid sick, and personal time for full-time staff.


• Retirement fund with 12% company contribution (once vested/no match required).

• Must be at least 21 years of age.




• At least 2 years of supervisory experience preferred.




• Must demonstrate appropriate knowledge of child growth and development.




• Ability to manage multiple priorities in a fast-paced environment




• Must maintain current CPR and First Aid Certification.




• Must have excellent verbal communication skills and a desire to serve the community.




 

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.