The Payroll Manager will oversee payroll services for a large workforce across the US and Canada. The Manager will provide leadership to the payroll team, working closely with HR, finance, and operational leadership to implement payroll solutions that minimize risk and optimize organizational profitability.
Key Responsibilities:
Oversee career development and growth planning for payroll department team members.
Provide timely coaching and feedback to staff to foster their professional development.
Manage payroll analysts and support employees with payroll-related queries, ensuring adherence to service level agreements.
Stay informed of changes in wage and hour laws, minimum wage requirements, sick leave policies, and other relevant federal, state, and local regulations.
Foster a professional and empowered team environment, encouraging decision-making and ownership.
Communicate information clearly, concisely, and collaboratively across teams.
Make staffing decisions, including hiring and terminations, and conduct annual performance evaluations.
Develop and implement payroll processes aligned with business objectives and ensure efficient resource allocation.
Leverage data analytics and technology to provide innovative solutions for payroll issues.
Balance the need for timely payroll processing with attention to detail and accuracy.
Build strong interpersonal relationships with stakeholders, demonstrating problem-solving skills and operational insights.
Provide mentorship and guidance to establish clear team visions and goals, while fostering individual development.
Qualifications:
Bachelor's degree in HR, Finance, Accounting, Business, or a related field.
Minimum of 5 years of finance-related experience specific to payroll, with at least 2 years managing a team.
Experience managing high-volume, multi-state payroll operations and analyzing payroll data.
Strong interpersonal skills, with excellent written and verbal communication abilities.
Organizational and project management expertise.
Customer-service-oriented mindset with a focus on delivering high-quality results.
Ability to work across multi-functional teams and handle multiple tasks simultaneously in a fast-paced environment.
Advanced Excel skills, including V-lookups and pivot tables, with proficiency in other related software.