In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30+ stores across the United States and a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA's culture has one very large, distinct difference from other accessible fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
Overview:
AKIRA Keyholders are fanatical salespeople, goal-driven & strive to be in a leadership position. In addition to being top sellers in the stores, Keyholders support the assistant manager in facilitating the store's goals. They also assist stylists and cashiers when needed to ensure an optimal customer experience from start to finish. We live to make our customers look & feel good! Through leading by example and thinking & acting like an owner, our store leaders stop at nothing from achieving their personal & store goals.
Responsibilities:
Developing & maintaining a high store morale
Reinforcing & improving our selling culture through our 5 steps of selling
Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles
Provide support to the team by completing any needed operational tasks
Complete all duties instructed by the Manager before clocking out
Answer any and all of the customer's questions and concerns
Clean and organize the store
Requirements:
Flexible availability
Passion for fashion
Fanatical work ethic
Strong Leadership skills
Excellent communication & organizational skills
Ability to work in a collaborative environment, establish and sustain strong relationships with employees & managers
Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success
Knowledge of store operations including inventory control, loss prevention, retail systems, & store budget preparation
Knowledge of visual merchandising & customer service
Ability to adapt well to new directions and embrace change
High motivation and an appropriate sense of urgency
Ability to lift up to 20lbs and put away merchandise
Keep a clean and organized workspace
Honest and reliable
Able to juggle various workloads and a variety of tasks
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.