Technology Service Management Policy Director at Wells Fargo in New York, New York

Posted in Other 2 days ago.

Type: Full time





Job Description:

About this role:

Wells Fargo is seeking a Technology Director to preform the duties of a Technology Service Management Policy Director.

In this role, you will:
  • Resposbile for management of up to five ITSO RAUs and ensure enterprise policy management office control requirements including (but not limited to) Policy refresh, policy implications, controls uplift.
  • Lead ITSO RCSA and monthly and annual RCSA refresh for all RAUs.
  • Act as the single point of contact for Independent Risk Management assessments, Planned Audits, Ongoing Audit Monitoring, SOX/COSO Testing, Evidence Based Control Evaluations (EBCE), Independent Testing Validation (ITVT)and external exams.
  • Ensure industry alignment and adherence to ITIL, COBIT, NIST and Cloud Security controls. Support self ID risks and issues, lead corrective actions and meet sustainability targets.
  • Assess alignment of Operational Risk Events (ORE) or Near Misses to ensure accountable RAUs are aligned.
  • Identifying emerging risks, control gaps, control failures and escalate deficiencies to Technology Risk and Controls Committee (TRCC) and Enterprise Risk and Controls Committee (ERCC).
  • Provide guidance, coaching, and performance management to employees, both managers and individual contributors. Guide, negotiate, and collaborate with various levels of executive leadership across Wells Fargo. Day-to-day guidance and problem resolution with Technology and Technology Infrastructure leadership.
  • Develop and grow a healthy talent pipeline, diverse talent skillsets and mentor risk management professionals for leadership roles.
  • Collaboration and integration of all controls across WF Technology for robust control mapping to satisfy regulatory requirements for domestic and internal regulations.
Required Qualifications:
  • 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 8+ years of experience building, leading, managing, and mentoring high-performance engineering teams.
  • 4+ years of management experience
Desired Qualifications:
  • Experience with Agile processes and cloud service development.
  • Proficiency in ITIL, COBIT, NIST and Cloud Security control frameworks
  • Experience with communicating complex topics to customers and business executives
Job Expectations:
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship
Posting Locations:
  • 300 S Brevard - Charlotte, North Carolina 28202
  • 1301 Solana Blvd. - Westlake, Texas 76262
  • 150 E 42nd St - New York, New York 100171
Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$173,300.00 - $359,900.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
7 Nov 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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