Customer Service Rep at The Judge Group Inc. in Orange, California

Job Description:

Location: Orange, CA

Salary: $23.00 USD Hourly - $26.00 USD Hourly

Description: Our client is currently seeking a Customer Service Rep in Orange, CA!




Schedule: M-F 8a-5p



In-office position




Compensation: Depends on experience



This job will have the following responsibilities:

• Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.


• Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.


• Communicates, builds and maintains internal and external relationships by prompt and accurate service.


• Identifies and communicates challenges that might arise with the use of professional judgement while adhering to departmental policies and procedures.


• Follows through on and completes all member and provider inquiries or requests.


• Enters accurate, complete and correct documentation into Facets regarding all issues and/or inquires, complaints and grievances. Serves as a resource for other team members.
  
  

Qualifications & Requirements:

• Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience.


• 3-6 months of call center experience.


• Typing speed of 40 words per minute (WPM)

If you or anyone you know is interested please send an updated resume to edavis01@judge.com!




Contact: edavis01@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now