Coordinating the organizing, planning, scheduling, directing, controlling, monitoring, and evaluating activities involved in the realization of a product or service offered to customers
The responsibilities include but are not limited to planning, directing, and controlling one or more projects of a new or continuing nature; initiating any acquisition process necessary to get the project work under way; and monitoring performance
Facilitate the manufacturing service process by maintaining a close relationship with the customers and with the cross functional teams
Responsible for the oversight of a customer product that begins with order entry and ends with product delivery- Responsible for coordinating with customer order requirements. Responsible for scheduling the original production/master schedule. Responsible for coordinating with purchasing prior to push-in or push-out of S/O to determine the cost impact.
Responsible for being the focal point of contact to the customer
Responsible for the overall management of customer accounts
Responsible for implementing ECO/ECN and Deviation Requests
Responsible for communicating with the customer about products which are non-conforming
Responsible for understanding and adhering to the procedure as defined in the EIT Planner's Guide and EIT ISO procedures
Minimize inventory investment and exposure Forecast sales Responsible for managing and minimizing EIT's exposure and protecting EIT's interest