Job Description:
ABOUT THE TEAM
Shaner Hotels has an amazing opportunity at our 130-room Philadelphia / Ridley Park Springhill Suites, located conveniently near the Philadelphia International Airport. We offer our guests 24-hour shuttle service, indoor pool, indoor bar, and complimentary breakfast.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
- Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
- Maintains and abides by standards and procedures for operations and safe working conditions in the department.
- Responsible for responding and handling guest related issues pertaining to the department.
- Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
- Other duties as assigned.
Responsibilities
Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment.
Qualifications
- Minimum one year of experience in the Restaurant / Food and Beverage field.
- Minimum state age requirement to serve alcoholic beverages.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- ServSafe and/or food safety training a plus.
- Alcohol awareness training (such as TIPS).
- Familiarity with food and beverage cost controls.
- Ability to accurately compute basic mathematical calculations.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
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