Payment Poster at Excelsior Orthopaedics in Amherst, New York

Job Description:

*Hybrid Position* 

We are seeking a highly motivated, energetic individual to join our team.  Progressive high-volume practice with industry-leading compensation.

Duties and Responsibilities:

•    Post a high volume of payments and adjustments accurately from payor remittances to patient accounts
•    Post patient payments received via check, lock box, or credit card
•    Review ledger to make sure that the open charges are assigned appropriately to the next responsible party or assign claim to proper biller to generate appeal
•    Balance payment batches
•    Review and process refunds
•    Maintain awareness of contracted reimbursement rates, follow up on discrepancies and notify manager when there are trends identified or unresolved issues
•    Work credit balances on a timely basis to ensure over payments are addressed
•    Review accuracy of patient accounts prior to generating statements
•    Answer phone calls to assist patients with billing questions
•    Submit provider inquiries to payers for claim adjustments
•    Complete projects as assigned by management team
•    Maintain strict confidentiality of patient information

**This is a full-time position with an excellent BENEFIT package. Generous contributions toward medical plans, company paid life insurance plan, and matching contributions to a retirement plan. Typical schedule is M – F (8:00 to 4:30)**

• Candidates must have a High School Diploma or GED with 1- 2 years of related experience in a billing position. A working knowledge of Microsoft Excel and a strong mathematical aptitude are also desired.


• Medent EMR experience is a plus.

Physical Demands:

• Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment 


• Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff 


• Frequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy/fax machine, and other office equipment  


• Occasional standing and walking required