IT Infrastructure Analyst II (Middleton) at ThyssenKrupp Elevator Corporation in Middleton, Tennessee

Job Description:

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced IT Infrastructure Analyst II located in Middleton, TN.

Responsible for supporting and troubleshooting day-to-day technology issues within our manufacturing facility. The ideal candidate needs excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work independently as well as in a team environment.

ESSENTIAL JOB FUNCTIONS:

• Responsible for troubleshooting and resolving hardware, software, and network issues.


• Installation of PC hardware.


• Install, configure, and manage software.


• Maintain hardware inventory.


• Assist with e-waste recycling process.


• Assist in keeping documentation current.


• Assist with deployment of new hardware and software upgrades.


• Work off-hours as needed for projects and to keep production going.


• Assist with and lead IT projects

• Associates Degree in Computer Science or comparable Technical Training.


• Certification as IT Technician a plus.


• Minimum of 5 years work experience in an IT field.


• Strong drive to give top-notch customer support.


• Hands on experience with diverse computer systems and networks.


• Must have ability to work both autonomously and collaboratively.


• Possess strong attention to detail, communication skills and follow-through.


• Ability to work effectively under pressure.


• Proficient with current Microsoft OS's and Office products, preferred


• Knowledge of networking and wireless, preferred


• Programming a plus.

TK Elevator is currently seeking an experienced IT Infrastructure Analyst II located in Middleton, TN.

Responsible for supporting and troubleshooting day-to-day technology issues within our manufacturing facility. The ideal candidate needs excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work independently as well as in a team environment.

ESSENTIAL JOB FUNCTIONS:

• Responsible for troubleshooting and resolving hardware, software, and network issues.


• Installation of PC hardware.


• Install, configure, and manage software.


• Maintain hardware inventory.


• Assist with e-waste recycling process.


• Assist in keeping documentation current.


• Assist with deployment of new hardware and software upgrades.


• Work off-hours as needed for projects and to keep production going.


• Assist with and lead IT projects

• Associates Degree in Computer Science or comparable Technical Training.


• Certification as IT Technician a plus.


• Minimum of 5 years work experience in an IT field.


• Strong drive to give top-notch customer support.


• Hands on experience with diverse computer systems and networks.


• Must have ability to work both autonomously and collaboratively.


• Possess strong attention to detail, communication skills and follow-through.


• Ability to work effectively under pressure.


• Proficient with current Microsoft OS's and Office products, preferred


• Knowledge of networking and wireless, preferred


• Programming a plus.