Technical Services Manager at Eurofins in Norwood, Massachusetts

Job Description:

Company Description




Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.




Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.




In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.




Job Description




Position Overview:



We are seeking a dedicated and experienced Technical Manager with a strong background in chemistry or materials science to join our dynamic team. This role is integral to our organization, providing critical regulatory, technical, and market support within the US and Canadian sectors. The ideal candidate will possess a deep understanding of industry standards and regulatory landscapes, exceptional public speaking abilities, and a commitment to fostering client relationships through technical excellence and compliance expertise.



Key Responsibilities:

• The Technical Manager will be the pivotal North American liaison for Go To Market strategies and product launches, as well as the principal client contact for chemical/analytical testing programs.


• Track and analyze regulatory and legislative developments in the US and Canadian markets.


• Offer robust support to North American clients and internal colleagues, addressing technical and regulatory queries with clarity and precision.


• Design and deliver customized seminars and training sessions, focusing on topics such as product safety, and regulatory compliance, to educate and empower clients and colleagues.


• Actively participate in and present at key government and industry events.


• Engage in standards development activities for organizations like ASTM, AATCC, and ISO, contributing to the evolution and understanding of industry benchmarks.


• Collaborate with the marketing team to produce engaging and informative materials for events and conduct monthly educational webinars.


• Author and review technical bulletins, ensuring the dissemination of accurate and valuable information to our North American audience.


• Provide strategic advice to clients, guiding them through compliance with current and emerging regulations.


• Facilitate global lab cooperation, offering insights and support to harmonize testing methodologies across Canada and the US, particularly for softlines, toys and hardlines.

• Bachelor's degree in Chemistry, Materials Science, Textile Chemistry, or closely related field.


• Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA.


• Demonstrated proficiency in chemical, regulatory, and performance testing for textiles, toys, and hardlines products, with strict adherence to U.S. and Canadian regulations.


• Exceptional public speaking and presentation skills, coupled with a track record of successful client engagement and relationship building.

• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal abilities.


• Detail-oriented with a proactive approach to project management.


• Capacity to work collaboratively in a team environment and to initiate independent work.


• Adaptability to rapidly changing regulatory environments and technical challenges.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options


• Life and disability insurance


• 401(k) with company match


• Paid vacation and holidays