Resident Maintenance Technician at ConcordRENTS in Leesburg, Florida

Job Description:

ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.

Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.

Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.   

Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.

ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.

This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.

Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.

Position may require certifications in order to address HVAC and pool maintenance needs.

This position requires the team member to perform work functions for the community at which they live.

Pay for this position is commensurate with experience of candidate.

ESSENTIAL FUNCTIONS:

• Works from check lists, schedules, service requests, and instructions.


• Responds to assigned punch lists and prepares apartments for move in, ensures that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances.


• Responds to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards.


• Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required to ensure compliance with aesthetic standards.


• Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas.


• Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.


• Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned.


• Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections.


• Assists in moving appliances in and out of apartments and empties discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed.


• Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and responds to questions.


• Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards.


• Tracks and maintains status of service requests in computer system and closes records for completed orders.


• Available for on call duty, nights and weekends.


• As an On Site (Resident) Maintenance Technician, the team member agrees to perform the additional applicable functions for the community at which they live:
  
  
  
  • One additional week of on-call support per month.
  
  
  • One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections.
  
  
  • During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection.
  
  
  • Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment.
  
  
  • During the additional week that the team member is on call, they are responsible to perform the light inspection at the community.

Knowledge and Experience

• High School Diploma or GED Equivalent required.


• Requires basic mechanical knowledge.


• Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals.


• Ability to speak, read and write English for safety and productivity reasons.


• Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.

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