Area Director of Hotel Operations at Hilton Global in Oklahoma City, Oklahoma

Job Description:

Join our Hotel Operations team, supporting a select portfolio of full-service managed hotels across a defined geographic area. Reporting directly to the AVP of Hotel Operations, you'll drive the financial and operational performance of each property, ensuring a world-class guest experience, operational excellence, and a thriving team environment.

Responsibilities:

• Support hotel General Managers in achieving financial and operational goals, ensuring brand standards and exceptional guest experiences.
• Act as a key liaison between Hilton corporate teams, General Managers, hotel owners, and other stakeholders.
• Prepare and deliver regular reports to the AVP, facilitating clear communication among all stakeholders to promote continuous improvement and ensure timely resolution of issues.
• Conduct property site visits and provide hands-on support to address operational challenges.
• Lead performance management efforts by identifying operational improvements and coordinating with internal teams.
• Deliver coaching, training, and mentorship to hotel leadership teams to elevate performance and maintain a high standard of service.
• Develop and manage relationships with various Hilton departments (Revenue Management, Quality Assurance, Human Resources, etc.) and leverage these partnerships to enhance hotel performance.

• Minimum of 8 years of experience in hospitality management, with at least 2 years general manager experience.
• Proven financial and operational expertise, including experience in financial analysis, business planning, and owner relations.
• Demonstrated experience in leading and motivating teams to achieve business goals.
• Ability to travel up to 70% within the area.

Preferred Qualifications:

• Experience with multi-unit oversight.

Why Hilton?

Hilton offers a supportive and inclusive workplace where you can thrive personally and professionally. Enjoy our industry-leading benefits, such as the Go Hilton travel program, employee stock purchase plan, and a commitment to wellness. As the #1 World's Best Workplace, Hilton is dedicated to fostering a culture of hospitality, diversity, and opportunity.

Hilton's Commitment to Diversity & Inclusion:Hilton is an equal opportunity employer committed to diversity and inclusion in the workplace. We offer reasonable accommodations for qualified persons with disabilities and support a workplace free from discrimination based on color, race, gender, orientation, veteran status, and other protected statuses.