Lead Bartender at ZEALANDIA HOLDING COMPANY in Sunset Beach, North Carolina

Job Description:

East Coast Golf Management, Inc. (ECG), is now hiring full-time Lead Bartenders at our Sea Trail Golf Club managed location in Sunset Beach, NC!

As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it and we build it. As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our hotels and resorts


• Access to discounted stays at partner resorts and hotels


• Discounts on other travel-related expenses like airfare, car rental and more.

Employees of ECG also enjoy the benefits of:

• Complimentary employee meal during your shift (certain restrictions may apply).


• 20% discount on F&B excluding alcohol, tobacco, and food specials.


• Cost +10% off all Golf Shop merchandise excluding sale items.


• Complimentary Golf
  
  • Booking window after 2pm the day before requested tee time
  
  
  • Must be approved by the Head Golf Professional
  
  
  • Up to three complimentary guests

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k), and more!

POSITION SUMMARY

The Lead Bartender is responsible for mixing and serving drinks to owners and guests, as well as delivering exceptional food and beverage services in accordance with current applicable federal, state, and local standards, guidelines, and regulations, with our established policies and procedures

ESSENTIAL FUNCTIONS

• Participate in a team environment that promotes sales and service success.


• Actively participate in all restaurant-related meetings and training sessions, and apply learned skills on the job.


• Be receptive to feedback and coaching.


• Possess complete knowledge of all food and beverage menus – including specials, ingredients, preparation methods, and presentation.


• Possess knowledge of beer, wine, and spirits.


• Possess complete knowledge and application of all Hospitality Standards, including sanitation guidelines and safety procedures.


• Balance excellent service between bar-top guests and the service well, and fill orders with precision.


• Practice proper cash-handling, and accurately record all sales of food and beverages while working.


• Maintain a clean, sanitary, and safe environment for all team members and guests.


• Perform opening and closing procedures, while organizing and preparing for your shift.


• Maintain proper stock levels (including inventory control and ordering) of perishables and spirits according to projected business.


• Properly store and rotate all products.


• Handle equipment, appliances, small wares, supplies, and tools.


• Communicate effectively with co-workers and managers.


• Assist in the training of new employees.


• Help radiate positivity to ensure guest satisfaction at all times.


• Welcome and greet all new and returning guests, using the guest’s name whenever possible. Also provide a sincere farewell to any guests leaving.


• Verify proper government-issued identification of guests when alcohol is ordered as required by state and federal law.


• Adhere to company, division, and location policies and procedures.


• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.


• Other duties as assigned.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

• Must meet minimum age for preparing and serving alcoholic beverages.


• High School diploma or GED.


• Must have TIPS and ServSafe Certifications, or be willing to obtain after hire.

 
Experience

• One year of bartending or related experience in a full-service restaurant.


• One year of food and beverage experience.

ECG’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills 
Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.

 Other Requirements

Must possess a valid driver’s license
 

PHYSICAL REQUIREMENTS

N (Not Applicable)	Activity is not applicable to this occupation.
O (Occasionally)	Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)	Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)	Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands	Lift/Carry
Stand F Walk F Sit O Handling / Fingering F Reach Outward F Reach Above Shoulder F Climb N Crawl N Squat or Kneel O Bend F	10 lbs. or less F 11-20 lbs. C 21-50 lbs. O 51-100 lbs O Over 100 lbs N
Push/Pull
12 lbs or less O 13-25 lbs O 26-40 lbs O 41-100 lbs O

WORK ENVIRONMENT

Lead Bartenders work at restaurants, bars, clubs, hotels, and other food service establishments. During busy hours, they are under pressure to serve customers quickly and efficiently. They often work late evenings, weekends, and holidays.

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