Senior IT Site Lead at Lonza Inc. in Hayward, California

Job Description:

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. 

Following our agreement with Roche to acquire the Vacaville manufacturing facility, we are now looking to recruit a Senior IT Site Lead for the Vacaville site! 

The Site IT Lead acts as a Business Partner (BP) and is responsible for effective collaboration with the local business operations and represents Global IT at the Site.  The Site IT Lead ensures that new demand from the site is funneled into the global IT Portfolio and that adequate, reliable and consistent IT services are delivered at the site.

The Site IT Lead is a member of the site core leadership team, acting as a key business partner, contact, advisor and escalation point of contact towards Site Business Leadership Team for any IT related matters​

Key Responsibilities:

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  Develop and maintain Site IT Master Plan as part of Lonza’s Digital Strategy – in partnership with site leadership team, Divisional Information Officer and IT stakeholders, develop and maintain the Site IT Master Plan and roadmap including the as-is and to-be site target architecture


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  Gather tactical input and demand on site specific requirements and coordinate IT project request process – perform GEMBA walks with asset heads and functional teams, capture and assess site specific IT requirements and needs; then formalize those through the IT project request process, in alignment with Division Information Officer and required IT CoEs as per agreed governance process (approvals, prioritization...)


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  Attend Site Leadership meetings and act as SPOC between local key stakeholders and remaining IT organization – Single Point of Contact for any IT related topic at the site, Stakeholder management, establishment and management of expectations, general advisory about IT.


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  Provides regular updates to the Site Leadership Team on key IT projects and status of IT Site KPIs


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  Internal and external Audit – Prepare and represent IT as part of internal and external regulatory inspections and audits. In case of audit findings, orchestrate with required IT functions the preparation and execution of remediation plan to address those findings.


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  Accountable for IT services and project delivery at the site  - is informed and consulted in the planning and steering of global IT initiatives impacting the site and liaise with IT Service Delivery Management organization to ensure IT services are delivered as per SLA to the site and provided in an efficient manner.


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  Ensure site adhere and follow defined IT processes and policies – As representative of IT at the site, ensure that site leadership team take the required actions to ensure employees at the site adhere to established IT processes and comply with IT policies


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  Ensure site IT security compliance with global standard – co-work with regional IT security officer to reduce vulnerability. Promote the IT security awareness on the site


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  Ensure site is compliant with global IT standards and regulatory requirements Review and monitor site IT controls; to ensure e.g. DRP (Disaster Recovery Plan) is in place and regularly reviewed and tested, ensure that service provider and global IT CoEs maintain Data centers, servers and communication rooms that comply with Lonza Data center IT security policy


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  Perform other duties as assigned.

Key Requirements:

• Bachelor's degree in Information Technology or General Business Management required


• Master's degree in Information Technology Management or comparable is preferred


• Advanced experience as an IT Business or Technical Analyst


• Foundational experience in IT Management


• Strong customer service ethic


• Strong presentation skills


• Ability to prioritize and quickly resolve issues


• Excellent verbal communication skills


• Excellent analytical and problem-solving skills


• Effective prioritization and project management skills


• Ability to anticipate risks and devise solutions in the moment


• Strong team leadership skills


• Working knowledge of IT architecture, IT security, ITIL and IT governance

This position is contingent upon Lonza’s successful completion of the acquisition of the site located in Vacaville, California (the “Closing”), currently anticipated to occur in H2, 2024.  If the Closing is delayed for any reason, Lonza may delay the start date up to sixty (60) days.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.  

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. 

The full-time base annual salary for this position is expected to range between $178,200.00 and $207,900.00. Compensation for the role will depend on a number of factors, including the successful candidate’s qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.  

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.