Wells Fargo is seeking a Global Operations - Digital Transformation Delivery Leader within the Business Process Management and Digital Transformation team. This vital role be responsible for managing and developing a team of automation Delivery resources responsible for delivering intelligent automation solutions for large scale Enterprise and Cross-LOB initiatives.
In this role, you will:
Manage and develop a team, while ensuring successful planning, integration, impasse resolution, and measurement of automations with moderate to high complexity and visibility
Partner with Operations Leaders to deliver a backlog of intelligent automation opportunities, which can help them achieve their business goals and strategies.
Execute Delivery on an intelligent automation delivery roadmap for large operation areas
Define automation capabilities strategies and drive utilization across the operations business space.
Engage Operations, Technology and Business leaders to influence outcomes, address conflict, and ensure alignment with Wells Fargo's and business line objectives
Identify potential risks when implementing change along with developing mitigation strategies and plans
Partner with Technology resources to drive quality, on time deliverables utilizing multiple automation products
Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
Collaborate with, and influence functional business partners, leaders, and executive management to provide support and drive strategic automation initiatives for the business
Manage allocation of people and financial resources for Business Execution
Develop and guide a culture of talent development to meet business objectives and strategy
Mentor and guide talent development of direct reports and assist in hiring talent
As a Manager, you are expected to achieve success by leading yourself, your team, and the business.
Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them
Lead your team through any escalation partner support needed
Lead your team with innovation mindset and develop operational efficiencies
Bring consultative advice to partnership meeting along with business updates
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks
Required Qualifications:
6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years Management experience
Desired Qualifications:
Automation Experience - An individual with a solid foundation in utilization and advancement of tools and processes designed and utilized within Wells Fargo and/or across the financial services industry.
Technical Delivery Experience - Proven ability to understand core Technical delivery requirements including Agile methodology and the SDLC framework.
Influencing Skills - Proven ability as an effective communicator in virtual matrixed environments. Proven ability to take complex business and technology problems and bring teams to consensus through collaborative architecture and design.
Strategic Thinking and Implementation - Thinks strategically about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identify business opportunities by delivering thoughtful analysis and strong logical thinking. Thinks in new ways about problems and issues. Develops and implements creative solutions to business problems. Financial Services Experience - The ideal candidate should have experience working within large Financial Services companies and across a variety of business lines, in particular within Wells Fargo.
Financial Services Experience - The ideal candidate should have experience working within large Financial Services companies and across a variety of business lines, in particular within Wholesale Operations and Consumer Operations.
Job Expectations:
Ability to travel up to 25% of the time
This position is not eligible for Visa sponsorship
Posting End Date: 2 Jan 2025 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.