Intake Coordinator at Compass Connections in San Antonio, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!



Intake Coordinator - English/Spanish Bilingual Required




Academic Req:

Required - Bachelor's or undergraduate degree from an accredited program/university, preferably in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study OR high school diploma or equivalent plus four (4) years of experience



Certifications:

First aid, CPR, Emergency behavior intervention



Work experience:

Required - Three (3) years of additional experience with a Child Placing Agency



Critical Action Items & Measurable Deliverables:

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Assist in acceptance and distribution of project caseload to ensure all cases are accounted for and effectively assigned within the allotted time frame.
3. Monitor closing reports and closing report submissions to ensure program compliance with federal standards.
4. Regularly report program case status, including assignments, challenges and/or concerns regarding deadlines to supervisor.
5. Track program data daily to ensure compliance with program expectations.
6. Support new hires in completing required documentation.
7. Assist in planning program meetings and trainings, including travel, accommodation, transportation, meals, and documentation.
8. Coordinate project expense document uploading, including national car rentals and other large-scale expenses.
9. Work evenings, weekends and holidays as needed or requested by position supervisor.
10. Implement Compass Connections safety protocols in case of an emergency.
11. Maintain confidentiality in all areas of the service population and program operations.
12. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.



Other Responsibilities:

1. Receive and process incoming calls and emails in a timely manner.
2. At the direction of the position supervisor, assist in coordinating referral acceptance, federal entity verification, shelter notification and referral assignment/distribution.
3. Meet all deadlines required by program supervisor and federal partners.
4. Foster Care Programs - Support, encourage, and recruit foster parents.



Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.


c. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures

• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!


• Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.


• Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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