Service Manager at DH Pace Company, Inc. in Nashville, Tennessee

Job Description:

Overhead Door Company of Nashville™, a DH Pace Company, Inc., is seeking to hire a Dispatcher/Manager Trainee. This is a great opportunity for anyone looking for a foot in the door in operations management. If you have an education or experience in project management, scheduling, dispatching, administration, or customer service, please apply!

Job Responsibilities:

• Over time, will have the opportunity to directly impact and shape the business


• Manage operational activities while ensuring customer satisfaction with our work


• Work with Sr. Management to learn how to establish budgets and how to efficiently manage labor costs


• Improve individual performance of the employees you manage through coaching, scorecard reviews, and yearly performance reviews


• Over time, will evaluate and make suggestions to improve operational processes and procedures


• Will train in hiring, training and developing new employees


• Proactively communicate with customers and be willing to solve problems


• Other duties as assigned

 Job Requirements:

• High School Diploma or Equivalent


• Proven ability to implement process improvements


• Must have excellent communication and organizational skills with mechanical and mathematical aptitude


• Ability to effectively communicate and represent the company in a professional manner

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.  

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!


• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!


• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day


• Floating Holidays: Up to 2 floating holidays per year


• Competitive compensation: Including annual performance evaluations!


• 401k retirement plan: Including an employer match!


• Company paid: Life insurance, short-term disability, & long-term disability


• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

 

Building Safer Communities-DH Pace Company

My DH Pace Story

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.

Overhead Door Company of Nashville™ - DH Pace Company, Inc.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations

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