Lab Sales Lead Coordinator at McKesson in Richmond, Virginia

Job Description:

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.


What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.


This person will be responsible for prospecting new laboratory opportunities as well as converting inquiries into qualified leads that are passed to the lab sales organization to close. The position requires a high degree of phone usage for inbound and outbound calls. The Lab Sales Lead Coordinator must be entrepreneurial, hardworking, inquisitive, diligent and passionate about delivering great customer and team experiences.



Key Responsibilities




1. Lead Collection & Research: Prospects for and manages the daily intake of leads from various sources. Researches leads using the appropriate internal and external resources & information.



2. Customer Engagement: Contacts and engages with leads to profile, assess interest, provide information, and warm leads for further engagement with the corresponding Lab Sales team. Follows up on any other unassigned leads and customer requests.



3. Delivery & Reporting: Provides qualified lead information to the corresponding lab sales team. Tracks lead activity manually and through systems such as Salesforce.com (SFDC). Pulls and/or creates reports to track leads and effectiveness via spreadsheets or SFDC reports.



4. Team selling: Collaborates to the overall lab sales team by accomplishing related tasks as needed. Builds great relationships with teammates. May perform other duties as assigned.



Minimum Job Qualifications:



Education/Training -


• Bachelor's degree or equivalent business knowledge/experience


Business Experience -


• 1+ years of relevant work experience, Customer Service or Telemarketing preferred


• Strong keyboarding proficiency


• Working knowledge of internet technology, PC workstation databases and other resources for research


Specialized Knowledge/Skills -


• Excellent customer service, communication, and telephone skills


• Computer platform skills and ability to navigate multiple screens and platforms


• Ability to work independently and handle multiple tasks simultaneously


• Ability to work flexible shift variations between 8 am and 6 pm, Monday-Friday required



Working Conditions:



Environment - General Office Environment


Physical Requirements - Walking, Sitting, Frequent Keyboarding


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.



Our Base Pay Range for this position



$20.41 - $34.01



McKesson is an Equal Opportunity Employer



McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.



Join us at McKesson!