Field Service Technician I at AGS, LLC in Rochester, New York

Job Description:

Job OverviewTheField ServiceTechnician Iis responsible fortheservice, installation,conversion,upgradeand preventative maintenance of all AGS gaming equipment.This isanentry-levelpositionanddoes not work standard,set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays.This position reports to the Regional Service ManagerorFieldService Supervisor.Responsibilities

• Performs preventative maintenance and general maintenanceon AGS gaming equipment

• Completes all reports and paperworkin a timely manner

• Performstechnical procedureson both slot machine and table game equipment

• Troubleshootsand repairsservice incidentsin a timely mannerand escalatesas necessary

• Keepspartsinventory current

• Participatesin a weekly on-call rotation with other technicians in territory

• Provides best in the business customer service

• Adheres to all safety guidelines during work hours, as set forth by AGS

Skills/Requirements

• High School diploma or GEDrequired

• Must be at least 21yearsold

• Current drivers license and vehicle insurance is mandatory

• Entry level, gaming experience is not necessary, but is a plus

• Must have 2 yearsexperience in electronics and/or computer networking

• Requirement to obtain licensing approval by tribal and/or state gaming regulators

• Basic computer skillsrequired; May need to use all tools from Microsoft Office suite (primarilyWord, Excel,Outlook)

• Understandsbasic AC/DC electronics

• Basic understanding of computer networking

• Sound problem-solving skills, organizationalskillsand attention todetail

• Positive attitude, teamwork mentality

• A flexible schedule may berequired, with the ability to work early mornings, nights, weekends, and holidays as needed

Physical Requirements / Work EnvironmentThe physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand,walkorsitforlong periodsof timeand perform repetitive motion type tasks regularly.

• Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or withoutassistance.

• While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing,reachingand squatting.

• While performing the job functions of this position, the employeefrequentlyworks near powered motor vehicles, power tools, and automated assembly fixtures.

• While performing this position, the employeeregularly usesmanual and powered hand tools, (electric, batteryoperatedand/or air powered).

• Ability to work in a non-climate-controlled environment

• While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.

Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE)*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.AGS isan equal opportunity employer

Equal Opportunity Employer, including disability/protected veterans

PI255344439

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