Sr Business Analyst at SageNet, LLC. in Reston, Virginia

Job Description:

WHO WE ARE

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

WHAT YOU’LL DO

We’re looking for an experienced Senior Business Analyst with a robust background in digital transformation and technology projects. This role is pivotal to our transformation efforts and demands advanced analytical skills, the ability to lead independent workstreams, and proven experience in solving complex, real-world business challenges.

Major duties and responsibilities:

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  Lead Data-Driven Problem Solving: Work closely with cross-functional teams to tackle high-impact business challenges using data, critical thinking, and structured problem-solving. You’ll work alongside all departments: Sales, Operations, Finance, and Digital Technology, with a focus on driving strategic outcomes and measurable improvements.


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  Develop and Present Strategic Recommendations: Use data to formulate hypotheses, develop and test solutions, and make actionable recommendations. This role involves structuring and driving ambiguous problems toward concrete, profitable solutions.


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  Collaborate Across Departments: Serve as a trusted partner to department heads and team leaders, facilitating collaboration and ensuring that proposed solutions align with our larger business strategy.


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  Own the Requirements-Gathering Process: Conduct in-depth requirements analysis and documentation for business-critical projects. You’ll use workshops, data analysis, and one-on-one interviews with senior stakeholders to build a clear, actionable understanding of our needs.


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  Ensure High Analysis and Reporting Standards: Use your advanced analytical abilities to synthesize information, present complex findings to senior leadership, and create structured documentation that clearly communicates solutions and strategies.


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  Independent and Collaborative Workstreams: Manage your own workstreams while integrating with team efforts on end-to-end analysis and implementation projects.


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  Testing, Validation, and Solution Implementation: Develop test cases, facilitate user acceptance testing (UAT), and collaborate with stakeholders to ensure successful outcomes.


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  Performance Reporting and Ongoing Improvement: Track project metrics and develop insights for continuous process improvements, adjusting outcomes-based recommendations.
  
  

WHO YOU ARE

Key Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field (Master’s preferred).


• 5+ years of business analysis experience, focusing on digital transformation, software, or technology-driven projects.


• Experience working on strategic initiatives or complex projects focusing on tangible business outcomes.

Skills and Competencies

• Proven experience in quantitative analysis and problem-solving, focusing on delivering results in ambiguous, changing environments.


• Exceptional verbal and written communication skills with the ability to clearly present insights to senior stakeholders.


• Strong project and change management skills; proficiency in business analysis tools and methodologies (e.g., UML, BPMN, Agile/Scrum methodologies).


• Advanced data analysis skills, with knowledge of SQL or data visualization tools preferred.

Attributes for Success:

• Driven and outcome-focused, able to work independently and proactively address challenges.


• Adaptable and resilient in dynamic, fast-paced environments.


• Strong interpersonal skills, with the ability to build trust and influence at all levels of the organization.

WHERE YOU’LL WORK

Enjoy the flexibility of our hybrid work model.  Our business casual working environment fosters collaboration and productivity.

• This position will report to an office and be part of a more significant team atmosphere.


• Productively work in a hybrid work environment, which consists of 3 mandatory “all-in” days: Tuesday, Wednesday, and Thursday, and 2 virtual days.  A hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.


• Business casual working environment

PHYSICAL REQUIREMENTS

• Be able to sit for long periods of time without problem


• Extensive use of fingers and hands for typing


• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time
  
  

CLASSIFICATION*: Exempt
POSITION TYPE: Fulltime/Salaried
TRAVEL REQUIREMENTS: Negligible
DIRECT REPORTS:  No Direct Reports 
SAFETY SENSITIVE:  No

Ready to join a team that values trusted connections? Apply now!

 

Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, SageNet maintains a high level of Information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submissions by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered SageNet's property. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have a signed agreement. All third-party contact with SageNet must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.  Please contact Katie.Halstead@sagenet.com for any questions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Information Technology

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