National Parts Manager is responsible for overseeing and directing the strategic and operational aspects of the parts department. This role ensures that inventory, purchasing, pricing, dealer support, sales, and policy management are aligned with the department's goals and objectives. The Director works to continuously improve processes, optimize efficiency, and ensure seamless support to dealers and customers.
1) Inventory & Warehouse Management:
- Continuously monitor and manage the inventory held in the parts warehouse to ensure the real and system inventory match.
- Implement and improve operational strategies to enhance warehouse efficiency and ensure smooth operations.
- Conduct regular audits and reconciliations of inventory to prevent discrepancies and loss.
- Develop and maintain effective inventory tracking systems and procedures.
2) Parts Purchasing / Pricing Management:
- Oversee the overall management of purchased parts to ensure essential parts are procured through accurate demand forecasting.
- Make quick and informed decisions on purchasing methods to avoid delays in dealer support.
- Manage the end-to-end purchasing process, addressing any issues that arise to ensure a smooth procurement cycle.
- Determine and periodically review the selling prices of parts, making adjustments as necessary to remain competitive and profitable.
3) Dealer Support:
- Manage and support dealer inquiries and requests to ensure there are no issues in the parts-related business.
- Develop and maintain strong relationships with dealers, providing timely and effective support and solutions.
- Coordinate with internal teams to address and resolve dealer concerns promptly.
4) Parts Sales Management:
- Monitor and manage the sales status of parts, developing strategies to increase sales.
- Oversee marketing and promotional activities to boost parts sales and market presence.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
5) Parts Policy Management:
- Manage and enforce parts policies, ensuring they are up-to-date and align with the company's goals.
- Make necessary changes to parts policies to adapt to market conditions and business needs.
- Communicate policy changes effectively to all relevant stakeholders
6) Establish North American Parts Sales Strategy and Implement Head Office Initiatives
- Develop and implement business strategies to enhance parts sales.
- Execute and support global projects initiated by the head office.
- Align and expand the head office's execution strategies to the North American region
Responsibilities:
Establish and implement departmental policies, goals, objectives and procedures conferring with department members as necessary.
Direct and coordinates day to day activities of department concerned with the products, pricing, sales and distribution of goods.
Review sales and other activity and performance report to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage and support employees so that the tasks they are responsible for can be performed properly.
Organize the organization and manage the personnel so that the department can operate properly.