Senior Manager, Workplace Services at NeoGenomics Laboratories in Aliso Viejo, California

Job Description:

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Senior Manager, Workplace Services who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The primary goal of the Senior Manager of Workplace Services is to develop and manage

sustainable and efficient workplace service programs that enhance a fluid workplace experience

and ensure efficient use of spaces.

Core Responsibilities:

• Oversight of services provided, per scope of work, including but not limited to break

room equipment and supplies, food services, janitorial services/green cleaning, solid

waste and recycling, and lab and office moves

• Develop and manage workplace service programs and manage vendor services to

ensure workplace satisfaction with soft services at all levels in the organization

• Develop and manage on-site food and beverage programs that highlight Neo culture

including café, breakroom coffee/teas, and grab-and-go kiosks

• Develop and manage sustainable corporate green cleaning program for janitorial

services that support corporate health and environment focus

• Develop and execute building inspections program that enhances properties and

workplace experiences including space audits and vendor performance reviews

• Respond to space assignment requests and participate in ongoing space utilization and

space planning

• Develop building and space utilization reports on a quarterly basis with space

requirements and headcount and update plans accordingly

• Recommend, educate and enforce space policies/standards, procedures, and protocols and notify of internal customer-requested exceptions
• Manage current CAD floor plans and keeper of floor plan archives
• Additional responsibilities as assigned by the Director of Facilities
• Some travel required

Experience, Education and Qualifications:

• BA/BS in Business Management, Hospitality, Architecture, Construction Management, Design,

or related field

• 8 years of experience, including 5+ years’ experience in a corporate environment, 5+ years’

experience with work environments, services and workplace strategy, and 2+ years’ experience

in space/occupancy planning for laboratory environments at a strategic level

• Customer service oriented
• Implementation of lean process improvement initiatives
• Must have excellent verbal and written communication skills
• Advanced proficiency in Microsoft suite
• Familiar with occupancy reporting and space inventory in systems such as Tango and

ServiceNOW WPE

• Proficient in generating performance reporting and analytics

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