Calculated Hire is in search of a Business Execution Administrator II for our Fortune 100 Financial Services company. You will be responsible for the following:
Job Description:
You would be a part of the Callback team responsible for performing request validations for corporate customers.
Responsibilities:
Receive requests from internal teams and validate authorization ability
Perform authentication procedures
Confirm wire instructions
Close out requests and note actions
Ensure proper handling of escalated requests
Participate in monthly regression testing once new updates are released on internal systems
Collaborate with partners to solve any complex issues
Top Skills:
Client service skills or call center operations experience
Microsoft Outlook
Microsoft Excel - (Pivot tables/ VLOOKUP's)
COMMUNICATION SKILLS - STRONG VERBAL
UAT testing - (has participated in regression testing)
Top Soft Skills:
Empathy
Strong attention to detail
Organizational skills
Multi-tasking
COMMUNICATION SKILLS - STRONG VERBAL
Experience:
Banking and/ or finance experience is strongly preferred
Required Qualifications:
2+ years of administrative or business support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.