Job Title: Patient Engagement Consultant (Not Open to C2C)
Company: MedSys Group
Location: Remote, USA (up to 75% travel required)
About the Role:
MedSys Group is looking to hire 1-2 full-time Patient Engagement Consultants on a 3-month contract-to-permanent basis. This role involves providing expert consulting services for client implementations and supporting organizational goals. Ideal candidates will have multiple years of experience with one or more patient engagement platforms such as Luma, ClearWave, and Phreesia.
Key Responsibilities:
Provide expert consulting advice and recommendations to support clients in meeting their healthcare organizational goals.
Work independently and within a multidisciplinary team as a subject matter expert (SME) on best practices, workflows, and configurations.
Conduct discovery sessions for new implementations to tailor workflows to client needs.
Configure, maintain, and edit workflows to meet client-specific requirements.
Document all interactions and identified gaps in product functionality.
Deliver go-live support, ensuring smooth adoption of patient engagement solutions.
Maintain subject matter expertise to ensure top-quality consulting services.
Qualifications:
Education: Bachelor's degree in Computer/Data Science, Business Administration, Health Informatics, or related field.
Experience:
6+ years in consulting or direct implementation of ambulatory health information systems.
6+ years working on healthcare projects, especially those involving clinical or business transformation.
Familiarity with patient engagement tools such as Luma, ClearWave, and Phreesia (experience with one or more REQUIRED).
Certification: NextGen NCP Certification (required within 6 months of hire).
Knowledge, Skills & Abilities:
Strong knowledge of healthcare delivery systems, software life cycle, SQL/SAS or similar database tools.
Excellent project management, presentation, organizational, and problem-solving skills.
Ability to adapt to changing priorities and effectively communicate in both virtual and in-person settings.
Additional Requirements:
Must be available for up to 75% travel.
This position is not open to C2C companies; individual applicants only.
If you are a proactive consultant with expertise in patient engagement platforms and a passion for client success, we'd love to hear from you!