Full time role and work is on-site. NO exceptions.
Our Cleveland, Ohio client has a direct hire opportunity for a Senior Manager Data Analytics & Insights who will directly manage a team of professionals, assisting in developing and implementing strategies across multiple LOBs and Client Insights and Marketing functions. Will be managing 1-2 offshore analysts.
Onsite, local to CLE, OH, Shelton, CT or NYC, NY
Responsibilities:
The Senior Manager, Reporting and Analytics is an integral part of the Data and Analytics team, supporting Laurel Road's fast-growing lending and deposits product suite.
This role supports the Product Team and will work as part of a cross-functional team on initiatives focused on developing detailed reporting and forecasts for deposit units, transactions, balance, and fee revenue growth.
You will be responsible for performing detailed analyses to develop proactive and real time insights regarding industry performance and benchmarking, macroeconomic trends, as well as overall product performance.
Success factors include a combination of Business Knowledge (Product KPIs, Profitability), Technical Skills (SAS Coding, Data Visualization, Excel), and Communication Skills (Relationship Building, Data Translating, Presentation).
Essential Duties and Responsibilities:
Business Owner of Portfolio Insights: Use both quantitative and qualitative analyses to provide insights on product performance, along with industry and macroeconomic trends
Critical Thinking / Problem Solving: Develop an analytics framework to create reporting and establish KPIs to achieve business goals on growth and profitability
Strategic Planning: Lead the forecasting process for deposits, while establishing benchmarks and monitoring business progress towards these benchmarks
Cross Functional Partner: Collaborate with key stakeholders including Product, Marketing, and Operations to ensure alignment and execution of strategic initiatives
Communication: Communicate strategic insights to senior leaders and other key stakeholders to drive decision-making.
Leadership: Emerging leader across team with potential to lead 1-2 analysts; Role model to others - may coach and develop; Provides direction/mentorship to junior staff; Ability to effectively work in a matrixed organization with colleagues across various reporting structures.
Qualifications:
Advanced experience with SAS, or other analytical coding languages (SQL / R / Python)
Advanced data visualization & presentation skills using Looker Studio/Tableau / Excel / PPT
Bachelor's degree or higher required or equivalent experience
Degree in quantitative (MIS, Comp Science, Data Analytics) or related discipline preferred
Experience in Analytics, Consulting, Financial Services, Product, or Strategy preferred
Business Knowledge (Product and Profitability)
Required
Demonstrated knowledge of the Banking industry with specific focus on deposit products
Experience building out expansive product performance workbooks and establishing key KPIs and benchmarks to compare monthly performance against
Experience evaluating complex business problems, data analysis and devising recommendations
Experience analyzing product performance, evaluating predictive variables, and developing actionable insights that drive incremental profitability
Strong critical thinking combined with business intuition and intellectual curiosity
Results oriented, self-starter with ability to work independently on complex matters with minimal supervision
Project Management:
Own and manage projects from front to end, actively engaging with the requestor and other business stakeholders
Communication - Independently communicate with key stakeholders, manage delivery expectations, and escalate when needed
People Leadership
Manage 1-2 analysts, setting strategy and guiding them to help achieve objectives
Work cross functionally with peers on the Data Analytics team providing support and guidance where needed
Technical Skills (Data Analytics Coding, Data Visualization, Excel)
Advanced experience in mining and analyzing large volumes of data and packaging the information to present to key stakeholders
Advanced experience with SAS, or other analytical coding languages (SQL / R / Python)
Advanced data visualization & presentation skills using Looker Studio/Tableau / Excel / PPT
Advanced Modeling Experience
Communication Skills (Relationship Building, Data Translating, Presentation)
Independently communicate with key stakeholders, manage delivery expectations, and escalate when needed
Strong interpersonal skills and demonstrated cross-team leadership
Ability to synthesize, create and communicate clear analytical studies in Google Looker Studio, Tableau, Excel, or Powerpoint
Advanced presentation development; comfortable presenting to all levels; easily adapts message to audience
Robust relationship-building skills working with junior staff to executive level management
Nice-to-have skills:
8+ years of experience in product, marketing, finance; experience evaluating complex business problems, data analysis and devising recommendations
Experience in Analytics, Consulting, Financial Services, Product, or Strategy preferred
Career Path:
This position offers clear career advancement opportunities within the Data and Analytics team, Pricing Team, or Product Management
There is significant opportunity to take on more responsibility by expanding product knowledge, developing technical skills, and leading highly visible initiatives.