Premier Disability Services, LLC, an Internet Brand company, is a growing company that is a full-service Social Security Disability advocacy firm. We assist clients in applying for Social Security Disability at every stage of the process whether they are first time, have been denied, or going to a hearing, in all 50 states. Our services have helped over 100,000 individuals in filing their application successfully.
We are seeking qualified entry-level Application Specialists to join our team!
About the Role:
The Application Specialist assists claimants with completing the Social Security Disability application by gathering required information from the clients during phone calls. Calls typically last 30-45 minutes, and the application specialist must demonstrate patience and empathy. The application specialist must ensure that the application is completed fully and accurately.
Key Details of the Position:
Position: Full-time, Onsite (Monday through Friday - No Weekends!)
Location: Brooklyn Park, MN
Starting Pay: $18/hour, with the potential to earn an additional $750/month based on performance.
Benefits: Comprehensive package including medical, dental, and vision coverage, PTO and Paid Holidays. We also provide a subsidized lunch program in our Cafeteria.
Growth Opportunities: Plenty of chances to advance within the company!
Responsibilities:
? Completes the online application for the claimant.
? Asks a series of personal and medical questions.
? Navigate through several systems to complete the process.
? Demonstrate Empathy, Compassion, and Patience.
? Maintain confidentiality of sensitive information
? Meet productivity and quality goals.
? Use of call management software to answer calls, adhere to specified schedule, and breaks.
Qualifications:
? Previous experience in a call center environment preferred.
? Customer service orientated with demonstrated ability to show empathy.
? Excellent written and verbal communication skills
? Must be patient and inclined to help others.
? Must be detail oriented.
? Ability to achieve high productivity and quality standards.
? Proficient working knowledge of Windows OS, Internet, and associated software.