Job Description:
Hands on IT Manager with Epicor experience!
ERP Implementation & Migration
- Lead or participate in ERP implementation or migration projects (Epicor or other platforms).
- Manage the migration from Epicor 9.05 to Kinetic Cloud.
Project Management- Oversee and manage ERP-related projects, ensuring timelines, deliverables, and resources are tracked and met
Reporting & Analytics
- Expert in Crystal Reports and SSRS-create and manage reports in both formats.
- Ability to migrate custom Crystal Reports to SSRS.
Desktop Support & End-User Training
- Provide desktop support for Windows 10/11, Microsoft Office applications, Teams, Outlook, etc.
- Design and deliver IT training to new hires and maintain ongoing training for current staff on technology updates.
Hardware & System Setup
- Specify hardware requirements for internal AMACS users.
- Ensure proper setup and troubleshooting of hardware systems.
Epicor/Kinetic Administration
- Oversee site security parameters for Epicor/Kinetic and all desktop applications.
- Troubleshoot Kinetic technical issues, acting as the primary point of contact within the organization.
- Manage upgrades/patches in Kinetic, and lead User Acceptance Testing (UAT) for new releases or updates.
Networking & Connectivity- Strong background in network troubleshooting, particularly around connectivity issues internally.
Business Intelligence & Dashboards
- Develop and manage BAQs (Business Activity Queries) and dashboards in Epicor/Kinetic.
- Implement tools like Grow, Automation Studio, and other BI dashboards.
EDI & Application Integration
- Experience working with and implementing EDI (Electronic Data Interchange).
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Integrate bolt-on applications using APIs to Epicor systems.
Tools & Cloud Technologies
- Familiarity with Microsoft Azure cloud technologies.
- Experience as a SharePoint Administrator-move documents to SharePoint and establish an internal structure.
- Technology Deployment
- Deploy technology to production floor personnel (e.g., dashboard displays, handhelds/scanners, MES technology).
Essential Qualifications:
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Epicor/Kinetic Experience: Must be familiar with Epicor ERP systems, particularly Kinetic, for both support and upgrades.
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Reporting Expertise: Solid background in Crystal Reports and SSRS, with the ability to write and migrate reports.
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Technical Troubleshooting: Expertise in network troubleshooting and resolving Kinetic-related technical issues.
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Project Management: Strong project management skills to handle ERP migrations, upgrades, and other system-wide changes.
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Security & System Administration: Experience with managing security protocols for enterprise applications and providing desktop support.
Nice-to-Have Skills:
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EDI: Experience with Electronic Data Interchange implementation.
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Cloud Technologies: Experience with Microsoft Azure.
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SharePoint Administration: Experience organizing and migrating to SharePoint.
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Automation Tools: Experience with Automation Studio and Grow for creating workflows and business intelligence dashboards.
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Production Floor Technology: Experience deploying and managing technology used on the production floor (e.g., handhelds, scanners, MES systems).