The Director of Human Capital is a critical position at Broad River Retail reporting to the Senior Vice President of Human Capital that is responsible for developing, leading, and elevating a team of people experts in specialized areas such as People Operations, HRIS/Data Management, Compliance & Risk Management, and Total Rewards.
ROLE & RESPONSIBILITIES: • Facilitate and create a progressive, department-wide strategy for Human Capital (HC) YOY. • Provide employee relations support by coaching and counseling leadership on work-related issues while interpreting and applying organizational policies. • Partner with HC team members to develop HC's Standards of Practice. • Supervise and modify on an ongoing basis policies, procedures, and other guidance documents, including incorporating best practices, and addressing changes in employment law regulations and industry practices. • Collaborate with the leadership team to ensure all departmental policies, exclusive of HC, are protected and implemented effectively and equitably. • Participate in internal committees, work groups, and special projects as requested. • Partner with the leadership team, external support, other staff, and/or legal counsel to resolve employee issues fairly, consistently, and expeditiously. • Ensure leadership is trained in the performance review process, and all employees receive regular, timely feedback and annual reviews. • Manage the ongoing delivery of HC team projects, setting objectives and timelines, tracking owners and achievements, facilitating change management, and assessing progress and blockers. • Design, develop, implement, and maintain a compensation structure for Broad River Retail. • Craft accurate job descriptions and provide direction on value-based grading. • Supervise the selection of the benefits package for employees, ensuring high return on investment by selecting plans, vendor partners, and ensuring that benefits meet employee needs. • Supervise all organizational occupational health, safety, and security programs including workers compensation, OSHA standards training and reporting compliance, disaster preparedness, and contingency plans. • Partner with Learning & Development to ensure appropriate end user training for compliance related topics. • Manage the HRIS implementation with the support of project management. • Formulate and drive the HC analytics strategy and delivery. • Identify opportunities for automation and reduction of manual processes and partner with other HC team members along with IT/BI on implementation of solutions. • Perform regular business process reviews with key leaders. • Prepare and analyze quarterly reports based on key performance indicators for the Human Capital Department. Make recommendations and take action based on data. • Support the People & Culture experience through efforts by consistently reviewing policies and procedures, seeking input on topics from a broad audience, and ensuring that equity conversations move forward, and that measurable action is taken.
WHAT YOU'LL NEED TO SUCCEED: • Serves on the Senior Leadership Team. • Supervise 3 direct reports overseeing a team of up to 20. • Bachelor's degree in human resources, Business, or related field plus 7-10 years of experience in an HC management role. • SHRM or PHR certification preferred but not required. • Excellent follow-through and attention to detail, with the ability to track and manage multiple critical initiatives. • Experience managing a team, including other HC professionals. • Poise, confidence, and discretion required. • Proficiency with Office365, applicant tracking systems (ATS), HRIS, onboarding, and performance management tools. • Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision. • Experience leading diverse project teams to successful outcomes. • Strong communication, executive presentation skills, and facilitation skills. • Strong computer skills including advanced knowledge of Microsoft Word, Excel, and PowerPoint • Self-motivated, ambitious, problem solver, who is flexible and adaptive to change. • High degree of attention to detail and able to handle multiple priorities and deadlines. • Strong knowledge of FLSA, Title VII of CRA, ERISA, HIPAA, COBRA, ACA, FMLA, 5500 filings, and other applicable state and federal regulations. • Ability to perform additional functions that may be assigned at the discretion of the SVP, HC.