MEDSource, Inc. in Centennial, CO is a strategic partner in the Bioskills space, providing equipment and instrument rentals for labs when organizations need items quickly and cost-effectively. With over 15 years of experience, we support device/implant manufacturers, teaching universities & hospitals, and Bioskills facilities to create optimum lab experiences for healthcare professionals.
Role Description
Looking for a quality Office Manager with a natural ability to lead, which enables them to oversee the successful operations of an office and its employees. This person should have excellent written and verbal communication, allowing them to write effective emails, or memos, and speak in meetings with office employees or management. This person should also have excellent interpersonal communication as they need to talk with employees, management and customers daily.
The Office Manager is responsible for the management and direct oversight of the team along with supporting the President in any assigned administrative and business office duties. Duties include assisting in answering telephone calls and emails from customers, then directing the client to the relevant staff member. In addition, this position will be monitoring, and following up on, accounts receivables, then reporting delinquent accounts to the President. It will be critical to have continual communication about the aging status of the accounts in AR.
The Office Manager will be expected to oversee day-to-day administrative tasks, provide exceptional customer service, and handle office administration responsibilities as needed.
Qualifications
Communication and Customer Service skills
Administrative Assistance and Office Administration experience
Knowledge of Office Equipment operation
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite
Should have a strong working knowledge of QuickBooks Online
Leadership qualities - oversee employees. Prefer (2) years of management experience
Able to professionally handle challenging customer issues
Maintain a well-organized office & files
Attention to detail and problem-solving skills
Experience in the healthcare industry is a plus
Associate's or Bachelor's degree in Business Administration or related field