About the Role: You'll be responsible for defining the roadmap and guiding the development of a chatbot that enables seamless, intuitive communication between buyers and sellers. By collaborating with cross-functional teams, you'll play a crucial part in ensuring the continued growth and success of our social commerce features.
Key Responsibilities:
Strategic Product Vision: Develop and continually refine a product roadmap for the chatbot, aligning with the platform's business objectives and adapting to market trends and customer feedback.
Stakeholder Communication: Clearly communicate the product vision, roadmap, and updates to key stakeholders, drawing on data insights and user feedback to build alignment and support.
Cross-functional Leadership: Unite teams from engineering, design, analytics, marketing, and support around a shared vision, fostering a collaborative and innovative product development culture.
Feature Prioritization & Delivery: Plan and manage feature releases, prioritizing developments based on user impact and feasibility, while maintaining strict timelines for smooth rollouts.
Team Development: Mentor and support a team of product managers, providing them with resources and guidance to foster professional growth and maximize team success.
Who You Are:
Product Management Expert: 5+ years of product management experience, ideally in e-commerce, with a focus on buyer-seller communication tools or ERP/ISV systems.
AI & Chatbot Specialist: Deep understanding of AI, machine learning, or search technologies used in chatbot development, particularly within e-commerce environments.
Strategic & Adaptable Leader: Skilled at crafting and evolving product strategies based on changing market dynamics, user feedback, and emerging technologies.
Cross-functional Team Leader: A collaborative partner with experience leading diverse teams and aligning them toward common goals.
Market & Trend Savvy: Deep understanding of US and global commerce markets, with the ability to analyze competitors and identify emerging trends that shape the future of social commerce.