Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker.
Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS).
Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders.
Follow departmental standards for software configuration control, quality assurance, and version releases.
Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership.
Work with instructional designers to develop and maintain application specific training curriculum and materials.
Well versed in process improvement, demand management, and project management methodologies.
Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users.
Plan and coordinate downtime, change management, maintenance, and upgrades.
Qualifications and Skills
Healthcare knowledge/experience with exposure to laboratory workflows.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively interact with end-users and technical teams.
Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.
Ability to manage multiple priorities and work independently in a fast-paced environment.
MS Office experience required.
Requirements
Bachelor's degree in healthcare administration, information systems, or a related field.
Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency.
Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices.
Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred.