Job Overview: As a Retail Associate, you will play a key role in delivering an exceptional shopping experience to our customers. You will assist customers with product inquiries, ensure the store is well-organized and visually appealing, and maintain accurate inventory levels. This position requires strong communication, problem-solving, and customer service skills, along with the ability to work in a fast-paced retail environment. Key Responsibilities:
Greet customers and provide friendly, professional service
Assist customers with locating merchandise and making purchasing decisions
Handle customer transactions at the point of sale, including cash handling and credit card processing
Maintain product displays, ensuring shelves are stocked and organized
Monitor inventory levels and communicate replenishment needs
Assist with receiving, unpacking, and placing inventory in designated areas
Handle customer inquiries and resolve any complaints or concerns promptly
Keep the store clean and tidy, including dressing rooms, checkout areas, and sales floors
Collaborate with team members to achieve sales targets and store goals
Stay up to date with product knowledge, sales promotions, and store policies
Assist in the execution of store marketing and promotional events
Requirements:
High school diploma or equivalent
Previous retail or customer service experience preferred
Strong interpersonal and communication skills
Ability to work flexible hours, including evenings, weekends, and holidays
Attention to detail and problem-solving abilities
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills for processing transactions